Job Description

Are you experienced within financial services and are passionate about your work? Then you found the right position for you!

As a Custody Asset Servicing Associate with German in the Institutional Shareholder Services (ISS) team, you will play a vital role in processing clients’ unit dealing activity for German and Swiss special funds, as well as German public funds. This role offers a strong opportunity to grow professionally within Custody Operations, working closely with colleagues in Bournemouth, and teams across the global Securities Services / Custody organisation.

Job responsibilities

• Capture and process clients’ unit dealing activity accurately and within agreed timelines and controls.
• Build strong internal working relationships and partnerships with colleagues in Bournemouth, and global stakeholders across Custody.
• Provide operational subject matter expertise and conduct root-cause analysis to identify drivers of issues and implement sustainable fixes.
• Proactively identify process enhancement opportunities to improve quality, efficiency, and client experience.
• Support other teams within Custody Operations as required, based on workload and business priorities.
• Perform project-related tasks (e.g., migrations, change initiatives, process reviews) depending on workload and team needs.

Required qualifications, skills and capabilities

• Proven track record in Operations.
• Industry/product knowledge in at least one of the following: Trade Settlement, Cash Operations, or Asset Servicing.
• Strong attention to detail and commitment to accuracy and control.
• Strong prioritization, planning, organizational, and time-management skills; able to manage competing deadlines.
• Excellent interpersonal and communication skills; confident interacting with internal stakeholders and (where applicable) external parties.
• Proactive, analytical, self-motivated, flexible, and driven to deliver excellence.
• Key focus areas for success in this role: accuracy, proactivity, responsiveness, knowledge, and drive for excellence.
• Fluency in German is essential (English proficiency expected in a global environment).

Preferred qualifications, skills and capabilities

• Advanced knowledge of JPMorganChase systems/applications and service offering.
• Experience supporting process improvement initiatives and/or project work in an operations environment.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.