Job Description

Helping People. Changing Lives.

Under the general supervision of the Lead Maintenance Technician and/or the Homeless Services Center & Interim Housing Manager, the Custodian and Maintenance Peer Support Specialist (PSS) assists the Custodian and Maintenance staff in the daily operations of the Center, and identifying and providing direct services to individuals and families encountering homelessness. This role is critical for individuals to connect to and determine the best client-centered pathway out of homelessness. Through this mentorship, the Custodian & Maintenance (PSS) encourages participants to take an active role in obtaining skills to help with structure, job security and ultimately, stable housing. Trusted to guide and mentor participants toward self-sufficiency, the Custodian & Maintenance Peer Support Specialist (PSS) provides encouragement, assistance, and support to foster long-term recovery through the trainee program. This role supports CAPSLO’s mission by extending care and assistance to participants in their journey towards improved health and stability.

What you bring to the table:

• High school graduation or GED.
• Experience in navigating the day-to-day life of accessing homeless services, mental health services, physical health services, and drug and alcohol services.
• Lived experience of homelessness, and addiction and is currently in a stable housing setting.
• Ability to learn and follow safety procedures related to the use of cleaning products, equipment, tools, and chemicals.
• Must have dependable, insured transportation, a valid California Driver's License (mileage to be reimbursed), and an acceptable driving record. A DMV printout and proof of insurance will be required.

As a Peer Support Specialist you will:

• Create a safe, welcoming, and supportive environment by building positive relationships with participants and promoting adherence to program expectations and site guidelines.
• Recruit, orient, and support participants throughout their program journey, including onboarding, eligibility screening, and goal-focused coaching.
• Provide hands-on training in housekeeping, sanitation, and facility upkeep while ensuring safe use of equipment, tools, and cleaning products.
• Monitor participant attendance, performance, and progress, offering encouragement, mentorship, and accountability to support success.
• Coordinate daily work assignments and work alongside participants to maintain clean, safe, and well-maintained facilities.
• Connect participants with community resources, support services, and internal program supports to help address barriers and promote stability.
• Utilize conflict resolution, de-escalation, and crisis intervention skills to help foster a safe and respectful environment.
• Collaborate with team members and internal departments to support participant needs and ensure effective service delivery.
• Exercise sound judgment and make informed onsite decisions to support daily operations and participant well-being.
• Assist with facility maintenance needs, housekeeping tasks, and laundry operations as needed.
• Participate in ongoing training, staff meetings, and team initiatives to support a positive, collaborative workplace culture.

Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

To view the full job description click HERE.

For a comprehensive list of employee perks and benefits, please visit capslo.org/careers.

For questions regarding the application process or open positions, contact the Recruiting Department at 805-544-4355 or email us at recruitment@capslo.org.

EOE/V/ADA/Drug Free Workplace/Asset Infused Organization. As an Equal Opportunity Employer, Community Action Partnership of San Luis Obispo County, Inc. will consider all qualified applicants without attention to race, sex, age religion, disability, national origin, veteran status, socioeconomic class, or any other protected characteristic.