Job Description

Posting Summary

Position Title Custodian-Campus Services & Hospitality Operations Posting Number AS1173P Subdivision Campus Services Division Finance and Campus Operations Department Physical Plant, Custodial Location Erie, Pa Position Summary

Campus Services is seeking a dependable and detail-oriented Custodian – Campus Services & Hospitality Operations to support the daily cleanliness, maintenance, and operational readiness of campus facilities and a university-managed guest lodging property.

This position will provide high-quality custodial services across campus while also maintaining the guest lodging property to a high hospitality standard. When the guest lodging property is occupied or requires preparation between guests, the employee will be responsible for ensuring the space is clean, safe, fully stocked, and ready for arriving guests. During periods when the property is vacant, the employee will support general custodial operations and facility needs across campus.

The ideal candidate is organized, self-motivated, takes pride in their work, and understands the importance of creating a positive experience for both campus users and lodging guests.

Must be able to support and promote the University’s Mission.

ESSENTIAL FUNCTIONS:

Guest Lodging / Airbnb Operations

• Perform thorough cleaning and preparation of guest accommodations between stays.
• Clean and sanitize bedrooms, bathrooms, kitchens, common areas, and entry areas.
• Manage laundry operations including linens, towels, bedding, and inventory control.
• Restock guest supplies and maintain appropriate inventory levels.
• Conduct inspections to ensure the property meets established cleanliness and hospitality standards.
• Report damage, maintenance concerns, safety issues, and supply needs.
• Assist with minor maintenance tasks and coordinate larger issues with appropriate staff.
• Maintain a professional and welcoming environment for guests.
• Ensure compliance with established safety, sanitation, and security procedures.

Campus Custodial Responsibilities

• Perform routine and special custodial duties in assigned campus buildings.
• Clean offices, classrooms, public spaces, restrooms, and other assigned areas.
• Sweep, mop, vacuum, dust, sanitize, and remove waste and recycling.
• Replenish restroom and cleaning supplies.
• Assist with event setup, breakdown, and special cleaning projects as needed.
• Assist with shoveling snow when needed.
• Maintain custodial equipment and report equipment or facility concerns.
• Provide responsive service to campus departments, students, employees, and visitors.

Gannon University Offers;

• Retirement Plan (403b)
• Medical, Dental, and Vision Coverage
• Paid vacation time plus 18 paid holidays
• Wellness programs
• Tuition benefit for yourself and eligible dependents
• Professional Development
• Free gym Access

Gannon University seeks excellence through inclusiveness and invites women and members of underrepresented groups to apply. Review of applications will begin immediately, and this position will remain open until filled. Gannon University is an Equal Opportunity Employer.

Required Qualifications

Education: A high school diploma/GED.

Experience: One-to-two years of related experience

• Ability to perform custodial duties including cleaning, sanitizing, maintaining, and preparing facilities for daily operations and guest occupancy.
• Ability to operate custodial equipment and safely use cleaning products and supplies.
• Ability to follow established procedures, maintain attention to detail, and complete assigned tasks with minimal supervision.
• Ability to provide a high level of customer service and maintain a professional, welcoming environment for campus community members and visitors.
• Ability to work independently and as part of a team in a fast-paced environment.
• Ability to lift, carry 50lbs, push, and move materials and equipment commonly associated with custodial work.
• Reliable attendance and willingness to work a flexible schedule based on operational needs.

Preferred Qualifications

• Prior custodial, housekeeping, hospitality, hotel, or facilities maintenance experience.
• Experience working in a customer-service-oriented environment, including lodging or guest services.
• Experience maintaining high standards of cleanliness and presentation in guest-facing spaces.
• Knowledge of proper cleaning techniques, sanitation practices, and safe handling of chemicals.
• Experience prioritizing multiple work locations and adjusting to changing operational needs.
• Experience working in a higher education, commercial, residential, or hospitality setting.
• Knowledge of cleaning solutions and practices is preferred.
• Experience working in a higher education, commercial, residential, or hospitality setting.

Physical Demands

Must be able to lift and carry 50 pounds and meet the physical demands associated with the responsibilities of this position.

Exempt Status Non-Exempt Position Classification Support Service Position Type Staff Employment Status Full-Time Position Length 12M Hours per Week 40 hours per week Work Schedule Tuesday - Saturday 10:00 AM-6:30 PM (schedule may vary based on occupancy and campus needs) Shift Other