Job Description

Responsible for cleaning the casino, hotel and other areas of the building.

• Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino, hotel, office, or common areas.
• Vacuums carpet, sweeps and mops tile floors, cleans any spills that occur.
• Cleans any bio hazardous materials when it occurs.
• Removes trash from the trash container and places into dumpsters.
• Familiar with the proper use of chemicals and equipment.
• Consistently provides GREAT guest service by smiling, greeting, and providing a warm farewell, checking for satisfaction, and maintaining an upbeat, energetic, enthusiastic attitude.
• Presents oneself as a credit to Company and encourages others to do the same.
• Performs all other related and compatible duties as assigned.

• Must be able to effectively communicate with our guests in English.
• Must be able to work well with others.
• Must be able to provide great customer service to guests and fellow team members utilizing the OWN it behaviors.
• Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment.
• Physically mobile with reasonable accommodations including ability to push, pull, lift up to 25 lbs., and ability to push, pull, reach, bend, twist, stoop and stack.
• Must be able to stand and walk for entire shift.
• Must be able to maneuver up and down stairs and all areas of the property.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

WORK ENVIRONMENT

• Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.
• Must be able to work in a fast paced environment.
• Must possess coordination and dexterity to work with hand and power equipment.
• Must be able to respond to visual and aural cues.

Harrah’s Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainment’s expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team members, which is why we are all inspired by the company’s Mission, Vision, and Values and why we strive for greatness each and every day. From providing the best gaming experience with two casino properties to offering two hotels with varying amenities, and convention, meeting, and entertainment space perfect for events big and small, our teams and properties are here to serve the Council Bluffs-metro area no matter the need.