Job Description

Non-Exempt/Bargaining Unit Posting

Date Posted: 05/14/2026

Date Closed: 05/22/2026

Local/Seniority Unit – 1781/3207

Department – 126460 Grp Cust Membership & Billing

Salary Grade – B

Number of openings – One

Shift – Mon-Fri Flex start between 7-8:30am ending 3:30-5pm

Site/Location: Jefferson Building

Status – Regular Full Time

Performs a variety of clerical duties related to inventory, and department systems/applications that require familiarization of standardized work routines, involving incoming, outgoing, inter-office and misdirected departmental mail. Responsible for tracking and routing incoming work according to departmental procedures (i.e., electronic, paper, etc.).

• Enters and monitors data for accuracy and completeness into the department systems and applications.
• Handles routine inquiries via phone or correspondence.
• Checks and verifies information, or processes documents that require minimal claim, benefit, or membership and billing knowledge.
• Performs pick-up and delivery services between departments/buildings.
• Prepares documents according to department procedures for imaging and archiving.
• Meets established quality and production standards.
• Accurate self-reporting of daily activities.
• Perform other related duties as assigned.

QUALIFICATIONS

• High school graduate or GED equivalent is required.
• One (1) year general clerical experience.
• Proficient in current industry standard PC applications with ability to determine routing and work type.
• Ability to perform repetitious clerical functions, and adhere to departmental policies and procedures
• Basic math skills required.
• Other related skills and/or abilities may be required to perform this job.