The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed to move the city towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for our employees, visitors, volunteers and people in our custody. Importantly, safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with more than 7,500 diverse professionals and knowledgeable experts.
This position is part of the Training and Development Division falling under the overall administration of the Deputy Commissioner of Training and Development and under the direction of the Director of Curriculum, with wide latitude for the exercise of judgment, the candidate will serve as the Training Management Specialist/Curriculum Developer. They will be responsible for planning, designing, developing, and implementing training designed to enhance staff performance, increase staff competencies, and meet administrative mandates for uniformed and non-uniformed staff. The selected candidate will be responsible to:
-Create and perform appropriate needs assessments to determine training program goals and objectives. Assist in the creation and revision of recruit, in-service, non-uniformed lesson plans and other relevant training materials, Create and perform training evaluations to determine training program impact and effectiveness. Interact with curriculum design vendor teams to conduct expedited review, and updates of curriculum for Legal Division and Federal Monitoring team review.
-Consult with agency managers, supervisors and subject matter experts to determine needs, identify solutions and secure appropriate training to meet those needs. Conduct research on best practices and issues related to training and staff development. Review and design training curriculum for new and ongoing training projects. Design and deliver professional presentations to uniformed and non-uniformed staff. Establish and maintain cooperative relationships with other City/State and Federal government agencies, external vendors and academia to set training objectives, develop curriculum and ensure quality of materials.
-Assist with development and implementation of new training initiatives and special projects, including eLearning, in- person and/or virtual instructor-led trainings, webinars, simulations etc. Develop/ monitor project plans and ensure that deliverables are provided in accordance with established time frames and deadlines.
-Manage professional organizational research work in the development of complex surveys, and studies of organizational/ operational deficiencies, which may require the use of quantitative analysis, cost analysis and other research techniques.
-Facilitate instructor-led training as needed. Audit the delivery of training to identify, recommend and implement opportunities for improvement in content and delivery.
-Support the work of the Training and Development Division management team, as needed.
Preferred Skills:
-Proficiency in MS Word, Excel, PowerPoint and Outlook. Outstanding interpersonal and writing skills. Experience with high level administrative functions, and business process analysis; research and policy analysis/development. Excellent communication, organizational, analytical and presentation skills highly desired. Experience or know ledge of curriculum design, lesson plan development, training delivery and program planning. Background in training, staff development and project management preferred.
Additional Information:
The City of New York offers a comprehensive benefits package including health insurance for the employee and his/her spouse or domestic partner and unemancipated children under age 26, union benefits such as dental and vision coverage, paid annual leave and sick leave, paid holidays, a pension, and optional savings and pre-tax programs such as Deferred Compensation, IRA, and a flexible spending account.
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A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school; or
A baccalaureate degree from an accredited college and two years of satisfactory full- time professional experience working in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area.
An associate degree or completion of 60 semester credits from an accredited college and four years of satisfactory full-time professional experience as described in "2" above.
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience as described in "2" above.
A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world.
City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more. Join us today at: http://www1.nyc.gov/jobs
The City of New York offers its employees:
• A chance to build the future of this city. New York City government is at the crossroads of where policy, great ideas, city services, and smart urban planning meet the lives and needs of every day New Yorkers.
• Competitive salary and benefits. Hiring packages include a competitive salary, health benefits, various pension plans, employee assistance programs, and individual retirement accounts.
• Diverse career opportunities. As the largest local government in the United States with more than 40 agencies, the City of New York offers a broad spectrum of opportunities — from education, housing development, and public health to sustainability, economic growth, technology, and emergency management.
• Career Satisfaction. As a City employee, you will have the chance to shape the future of New York City and improve the quality of life for your family, neighbors, and fellow New Yorkers.
• Equal Opportunity and Inclusion. The City of New York is an equal opportunity employer that prohibits discriminatory action against City employees and applicants for employment based on their actual or perceived race, color, national origin, ethnicity alienage, citizenship status, gender, religion, creed and all other protected categories.
