Job Description

Posting number: 2026-00219

Department: Customer Service

Job classification: Foreperson

Posting type: Open & Promotional

Categories: Maintenance, Construction Maintenance, Customer Service

Summary

Grade 19 - Starting hourly rate: $29.86. Rate of pay depends on qualifications.

Examples of duties

JOB SUMMARY

The Foreperson - Meter Services reports to a Superintendent and is primarily responsible for supervising a crew focused on the installation, maintenance, repair, and servicing of water meters within the water distribution system. This role ensures accurate metering, efficient water usage, and timely detection of issues affecting customer service and system performance.

This job has an automatic progression plan. An employee hired as a Foreperson will automatically advance to Senior Foreperson upon reaching 5 years of continuous experience as a Foreperson with SAWS.

ESSENTIAL FUNCTIONS

• Trains, mentors, supervises, and evaluates crew members by checking their work for efficiency and quality. Initiates corrective action as necessary.
• Supervises employees in any of the following areas: repair, construction and maintenance of water distribution and wastewater collection systems; performance of leak detection surveys and coordination of related activities; analysis of the wastewater collection system and collection of data.
• Secures and accounts for materials, stock, tools and heavy equipment.
• Interprets blueprints, construction plans, as-built drawings and reads and interprets block maps, operations and maintenance manuals and maintenance reports.
• May oversee and perform complex repairs of mechanical equipment and piping systems and in-house construction projects, including equipment demolition and installation.
• Responsible for adhering to safety policies and procedures.
• Performs various utility calculations.
• Trains on methods, techniques, tools, and equipment that are required in the installation, testing, calibration, maintenance, and repair of small, medium, and large water meters that utilize ultrasonic, positive displacement, turbine, and magnetic technology.
• Support team members in the use of diagnostic tools to perform trouble shooting duties on all automated meters communication devices and determine cause of malfunctions.
• Guides in the use of AMI software to perform operational duties associated with Advanced Metering infrastructure such as network communication, and meter/endpoint functionality.
• Performs other duties as assigned.

DECISION MAKING

• This position works under limited supervision.
• This position is responsible for supervising 3 to 12 employees.

MINIMUM REQUIREMENTS

• High School Diploma or GED.
• Three years’ experience in operation, maintenance or construction of water or wastewater facilities.
• Depending on area of assignment: TCEQ Class “II” Wastewater Collection license, TCEQ Class “C” Groundwater Operator license, TCEQ Class "C" Wastewater Operator license, or obtain within twelve months of appointment. *
• Valid Class “C” Texas Driver’s License.
• Work Zone Traffic Control, Excavation Safety, and Confined Space Awareness and/or certification where applicable.
• Perform position specific physical testing.
• Ability to report to work on time, maintain a good attendance record, and work all designated work schedules.
• Concrete and asphalt crew and Customer Service Crews do not need to meet this requirement.

** Customer Service Crews only require a Valid Class “C” Texas Driver’s License.

PREFERRED QUALIFICATIONS

· Experience in water distribution and wastewater collection systems.

JOB DIMENSIONS

• Proficiency in verbal and written communications.
• Proficient in the use of materials, tools, utility calculations and equipment commonly used in construction, maintenance, or repair of water distribution, wastewater treatment and collection systems.
• Proficient in the use and application of computer software packages which include: word processing, spreadsheets, database, and computerized maintenance management systems.

LIST OF EQUIPMENT

Equipment Operation

The following equipment is currently considered to be generally appropriate for this position. Additional equipment not on this list must be of similar size, weight and complexity.

· Truck· Water Trench Pump· Trailer· Trench Pump Hose· Jack Hammer· Hammers· Shoring Boards & Jacks· Pipe Clamps· Shoring Pump· Copper Tubing Rolls· Whacker tamp· Probe Bar· Hole Hog· Maul & Other Hand Tools· Assorted Size Ladders· Assorted Size Shovels

If assigned to the Asphalt Crew:

· Ladder· Broom· Tack Oil Wand· Asphalt Shoot· Flat Nose Shovel· Asphalt Rake· Asphalt Roller

PHYSICAL DEMANDS AND WORKING CONDITIONS

Physical requirements include lifting/carrying up to 90 pounds occasionally; assisting in the pushing of objects weighing up to 105 pounds; assisting in the pulling of objects weighing up to 105 pounds. Required to work hours other than regular schedule such as days, nights, weekends, holidays, on-call and rotating shifts.

If assigned to the concrete crew, physical requirements include lifting/carrying up to 40 pounds frequently and 80 pounds occasionally.

If assigned to the asphalt crew, physical requirements include lifting/carrying up to 50 pounds frequently and

105 pounds occasionally.

If assigned to the combo unit crew, physical requirements include lifting/carrying up to 50 pounds frequently and lifting/dragging up to 170 pounds occasionally.

All Specialties

Subject to standing, sitting, walking, climbing, bending, crawling, squatting, kneeling and working in cramped and strained positions for long periods of time to perform job scope.

Working conditions are primarily outside with frequent exposure to inclement weather; wastewater; mechanical, electrical, chemical and confined space hazards; offensive fumes; excessive noise; heavy traffic; deep excavations; and animals, snakes and poisonous insects. May be required to comply with requirements as specified in applicable regulations for personal protective equipment, including clearance for use of respiratory protection and other associated equipment. Operates a company vehicle on a daily basis.

May be required to work hours other than regular daytime schedule such as on-call, rotating shifts, overtime, weekends, holidays, or emergency response.

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