Job Description

This is a 6-month FTC, and we’re open to both full-time and part-time options.

Who We Are

Zoopla is a leading UK property website and trusted consumer brand, empowering movers to make better property decisions with over nine million monthly users generating over one billion annual property searches.

Zoopla is more than a property portal. Over 5 million homeowners are subscribers, tracking their property values and providing a pipeline of movers for Zoopla’s customers (estate agents and housebuilders). The business is investing in leveraging its scale and reach to build new, AI-driven experiences that engage movers and unlock value and a strong return on investment for customers.

Our guiding behaviours define how we work together and what we expect from one another. These behaviours are to keep it simple, take ownership, make it better and win together. We strive for progress not perfection and have no doubt that we can achieve our ambitions if we focus on the right things, give it our all and do it together.

The role

This role owns the Zoopla culture and engagement agenda from day one: building frameworks, executing the things we've been doing reactively, and leaving something that outlasts the contract. It's a doing role. You'll be working as part of a small People team, reporting to the Head of People, with significant autonomy and a high bar for delivery. There's no team beneath you and there are no hand-holding playbooks - just a clear brief, a supportive team, and a real opportunity to make a visible difference. The work isn't just about running surveys and planning events, it's about understanding what's driving how people feel at Zoopla and building the infrastructure to actually change it.

What you'll work on

Engagement

• End-to-end ownership of the colleague engagement journey, from onboarding through to offboarding: survey delivery, analysis, action planning, and a review of whether the current approach is working
• Manager engagement scores - identifying patterns and working with the People Partner to address them
• Evolving and further embedding our recognition framework
• Building a model for distributed culture and engagement ownership across the business

DE&I and CSR

• Building and executing a DE&I plan from the ground up
• Owning our charity and CSR rhythm - good deed days, fundraising
• Managing the Women in Leadership and mentoring programmes

Culture and events

• Building and maintaining a positive in-office experience - reviewing attendance rhythms and creating the touchpoints that make coming in feel worthwhile.
• Planning and delivering the mid-year social and awards, and building a simple framework for future events
• Owning the annual social calendar, monthly All Hands socials, and relationship with the social committee
• Improving the onboarding and new starter welcome experience

Employer brand and internal comms

• EVP activation and external employer brand execution in partnership with Talent Acquisition Partner
• Partner with Talent Acquisition Partner and Marketing on culture-related LinkedIn content
• Internal comms for People initiatives - keeping colleagues informed, motivated and aligned, with consistency we currently don't have

What we're looking for

We need someone who can look at our engagement data and work out the right strategy - what we should be doing, in what order, and why. And then go and do it. If you're someone who likes to set direction and hand off the execution, this isn't the right fit. If you're someone who gets energy from both, it probably is.

The profile we have in mind is a smart generalist with genuine depth in engagement and culture - someone who’s broad enough to hold the whole agenda, rigorous enough to work from data, and grounded enough to just get things done. Experience in a smaller company or startup environment is a real advantage. We move quickly and we care about impact over activity.

Specifically:

• You’re analytically strong and detail-oriented. You can work from data, spot what matters, and make a credible case for action.
• You're a self-starter. You don't need a lot of structure to get going, and you're comfortable making decisions when there isn't a clear precedent.
• You can move between strategic thinking and practical delivery in the same day. You'll set a DE&I framework in the morning and sort the logistics for a company event in the afternoon
• You're a strong communicator. A lot of this role involves bringing colleagues on board with things - approach to office experience, survey action plans, new initiatives. You need to be credible and straightforward, not corporate.
• You understand what good engagement work actually looks like. You know the difference between doing engagement and measuring it, and between activity and impact.
• You're comfortable partnering with senior stakeholders and can connect engagement work to what the business is actually trying to achieve.
• You're organised and accountable. There are multiple workstreams running in parallel. You'll need to hold the shape of all of them without someone doing it for you.
• You’re comfortable experimenting. We use AI tools across the business and we’d expect this role to be the same - curious about new ways of working, willing to try things, not precious about how it’s always been done.
• You care about impact. Not just completing the workstream, but whether it actually changed something.

Experience in a similarly broad culture and engagement remit with minimal resources is important. Specific sector experience matters less than having owned a real piece of work end to end and being able to talk about what you'd do differently next time.

Where You’ll Be

At Zoopla we embrace hybrid working but emphasise the importance of also spending time together. You’ll have the opportunity to work remotely (at home) for two days per week with Mondays and Thursdays as all-Zoopla days in the office together plus a third in-office day of your choosing.

Our home in Tower Bridge is a wonderful hub for collaborative and individual working, with space to socialise and exercise. On our doorstep you’ll find buzzing Borough, Bankside and Bermondsey, not to mention soaring river views.

Benefits

• Our hybrid setup means you’ll join us in the Tower Bridge office 3 days each week
• 25 days annual leave + additional leave benefits Including extra days for length of service, plus other leave perks
• Cycle to work and electric car schemes
• Free Calm App membership
• Enhanced Parental leave
• Fertility Treatment Financial Support
• Group Income Protection and private medical insurance
• Gym on-site in London
• 7.5% pension contribution by the company
• Discretionary annual bonus up to 10% of base salary