Ubiquity

Culture and Experience Specialist

Ubiquity  •  Cagayan de Oro, PH (Onsite)  •  2 days ago
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Job Description

Culture and Engagement:

  • Support the leaders of the People Team, the Global Culture, Communication and Experience Team, and the site People Team Manager, and partner with the People Partners to define, build and grow the company culture.
  • Build strong internal networks and drive change management, communication and leadership of C&E initiatives.
  • Assist and facilitate internal engagement/pulse survey implementation, along with action planning and goal setting, ensuring the leadership team has access to insights that inform positive change.
  • Help implement various strategies to boost employee retention and productivity across all company levels.

Diversity and Inclusion:

  • Assist and facilitate the development, implementation, and assessment of strategies and programs to attract, retain and promote a diverse workforce for the organization.
  • Coach leaders on D&I best practices and interfacing with HR and management teams to help foster a company climate that respects and values diversity, inclusion and belonging among employees to build engagement and continually develop our culture.
  • Help develop employee events and networks (both internal and external) that offer the opportunity to enhance personal development, that contribute to a diverse and inclusive work environment.

People Communications and Employer Branding:

  • Determine communications strategy and execute programs to deliver communications objectives throughout the organization inclusive of delivery of corporate culture and business strategy.
  • Assist in the development and implementation of employer brand and employee value proposition
  • Develop strategies and initiatives that enable all employees to engage and align to the strategy and help articulate and develop new ways of working that are required to deliver the organization's goals.
  • Drive the development and implementation of people recognition initiatives that are valued across the organization at all levels and ongoing ownership.
  • Support the People Team to develop engaging communications that reflect our employer brand and attract top talent to the organization.
  • Administer and facilitate ad-hoc projects that further enhance the employee and stakeholder experience.

Knowledge, Skills, Experience:

  • Bachelor’s Degree from an accredited college or university required
  • 1 year experience operating in a Culture & Engagement role required
  • At least 1 year of experience in diagnosing, designing, developing, implementing and evaluating enterprise-wide strategic culture and engagement strategies, solutions and interventions.
  • Previous experience of planning and delivering communication plans, campaigns and projects.
  • The ability to turn complex and sometimes technical information into engaging content.
  • Excellent facilitation skills.
Ubiquity

About Ubiquity

Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office operations, and business transformation.

Industry
Consulting & Advisory
Company Size
5,001-10,000 employees
Headquarters
New York, New York
Year Founded
2012
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