Job Description

Position Title: Culinary Services Supervisor

Hourly Wage: $17.00 - $19.00

Who we are:

When you work at Carillon Senior Living, you’ll notice that it’s more than a place to retire, it’s a thriving community of seniors who are passionate about West Texas values, the Lubbock community and all things Texas Tech. It’s a uniquely uplifting community where active older adults enjoy vibrant living, rewarding opportunities, exceptional hospitality, and great friendships. We just celebrated 50 years of serving Lubbock and West Texas as a trusted senior living community. You won't find our unique combination of an all-inclusive lifestyle, superior hospitality, and beautiful location anywhere else. We are currently seeking an experienced hospitality focused Culinary Services Supervisor to lead our team. If you’re looking for a different perspective on healthcare and senior living come join us today!

You will enjoy:

• Comprehensive health insurance
• Dental insurance
• Vision insurance
• Accident insurance
• Short-term disability insurance
• Supplemental life insurance
• Personal life insurance
• Paid time off starting at 128 hours your first year
• Tuition reimbursement & scholarship opportunities
• Access to a 403(b) Retirement Savings Plan with a Carillon match
• Employee Referral Program resulting in $300 for each successful employment referral
• Offering Everyday Pay!
• Your personal and professional growth is important to us, so we provide continual professional training and career advancement opportunities.
• You will enjoy being part of a great team in a fun, engaging work environment!

Who you are:

• Hospitality focused individual.
• Ability to direct, coach, train and support co-workers.
• Exhibits strong leadership and interpersonal skills.
• Team-oriented leader able to guide employees to ensure daily operations are completed efficiently, safely, and in alignment with organizational goals.
• High School graduate or equivalent.
• A minimum of one year Host/Hostess or Lead Server experience within fine restaurant, club, hotel, or similar institution.
• Available 7 days a week and scheduled as needed to meet culinary service needs.
• Ability to interpret and explain menus, refer, or answer questions, coordinate meal service process and understand requests.
• Ability to communicate with, understand, empathize with, work with, and be tolerant of residents, families, visitors, peers, supervisors, and subordinates.
• State applicable health and/or alcohol compliance certification required.

Job Expectations:

• Supervises the physical appearance of the dining room area and server stations including table pedestals, table place settings, chairs, floors, and lighting.
• Coordinates the seating of the residents and guests in an efficient, courteous manner.
• Schedules stations and work assignments for the wait staff and check out servers to make sure standards are met.
• Ensures that daily shift sheets are being completed.
• Complete knowledge of FullCount point-of-sale (POS) system.
• Confers with Culinary Services Manager, Executive Chef, and Culinary Services Director regarding any food, staffing, or service issues.
• Makes rounds of dining rooms and Boren Bistro to check staff levels.
• Oversees planning, set-up, and service of all Ample Fare Catering events.
• Reports damaged equipment to Culinary Services Director.
• Waits tables and provides beverage and bar services as needed.
• Participates in cost control measures.
• Participates in food or beverage inventories as needed.
• Attends in-service training and education sessions as assigned.
• Performs specific work duties and responsibilities as assigned

The Culinary Services Supervisor is responsible for being a primary culinary department contact. Works with Culinary Services Manager on schedules. Provides and supervises coverage for all culinary services. Works with Culinary Services Manger to coordinate, cover, and serve in all culinary areas and at all Ample Fare Catering events. Assist Culinary Services Manager with supervision of culinary wait staff.

Hospitality Focus:

Carillon Senior Living fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:

1. We greet residents, employees, and guests warmly, by name, and with a smile.
2. We treat everyone with courteous respect.
3. We strive to anticipate resident, employee, and guest needs and act accordingly.
4. We listen and respond enthusiastically in a timely manner.
5. We hold ourselves and one another accountable.
6. We embrace and value our differences.
7. We make residents, employees, and guests feel important.
8. We ask, “Is there anything else I can do for you?”
9. We maintain high levels of professionalism, both in conduct and appearance, at all times.
10. We pay attention to details.

WELLNESS FOCUS:

Carillon employees are expected to promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and exceed residents’ wellness needs relating to their mind, body, and soul, which may also have a positive effect on the employees, as a result.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

Light to moderate physical effort 90% of the time. Must be able to stand and walk 90% of the workday; ability to stoop, bend and stretch frequently; must be able to lift up to 50 pounds frequently. Must be able to see, hear, and speak.