Job Description

Culinary Services Lead Supervisor

✨ Lead, Inspire, and Create Exceptional Dining Experiences at Willow Valley Communities! ✨

Are you passionate about hospitality, leadership, and delivering memorable dining experiences? Join Willow Valley Communities as a Culinary Services Lead Supervisor and take the lead in guiding a talented Culinary Services team while ensuring exceptional customer service and outstanding food quality for our Residents and Guests across a variety of dining venues. 🍴

This is an exciting opportunity to combine your leadership skills, operational expertise, and commitment to excellence in a role where you can make a meaningful impact every day.

🧡 Why Choose Willow Valley Communities? 🧡

At Willow Valley Communities, we invest in our Team Members' success, well-being, and future. When you join our team, you'll enjoy:

✅ Excellent benefits package, including medical, dental, and vision coverage✅ Generous PTO package✅ Great 401(k) package with company match✅ 🎓 Tuition Reimbursement & Educational Scholarships✅ Career growth and advancement opportunities✅ Access to community amenities, including our fitness center, spa, cafés, and swimming pools✅ And so much more!

💰 Compensation

Starting at $27.00/hour, with additional compensation based on experience.

🍽️ What You'll Do

As a Culinary Services Supervisor, you'll provide leadership and operational support throughout Culinary Services. This role may include oversight of dining room, dish room, and kitchen operations while ensuring a seamless experience for Residents and Guests.

Key Responsibilities:

• Provide supervision and leadership support in Culinary Services operations, including dining room, dish room, and kitchen oversight.
• Ensure prompt, courteous service for Residents and Guests while upholding Willow Valley standards.
• Coordinate Team Member activities and work assignments, and maintain the working knowledge necessary to cover shifts as needed.
• Address Resident concerns, manage complaints, and ensure timely follow-up.
• Assist with the coordination and planning of Special Functions in addition to daily operations.
• Oversee and enforce all Culinary Services policies and procedures while making recommendations for improvements.
• Maintain records of meal counts, charges, daily activities, and food safety systems.
• Schedule assigned Team Members according to budget guidelines and operational needs while maintaining timekeeping records.
• Inspect dining rooms and serving stations to ensure cleanliness, organization, and readiness.
• Requisition table linens and dining room supplies for tables and serving stations.
• Conduct Team Meetings and communicate important updates and information.
• Train Team Members to ensure Willow Valley standards are consistently met.
• Follow Willow Valley's HACCP plan and Food Safety policies and procedures.
• Utilize computer programs to complete daily reports and communications.
• May be assigned purchasing responsibilities, including purchasing food and supplies, inventory oversight, data entry, receiving, and storage procedures.

✅ What We're Looking For

We're looking for a leader who enjoys working with people, thrives in a hospitality environment, and is committed to delivering exceptional service.

Qualifications:

• Associate's degree (A.A.) or equivalent from a two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of education and experience.
• Experience interviewing, hiring, orienting, and training Team Members. (Preferred)

⏰ Schedule & Hours

Full-Time | 40 Hours per Week

Schedule:

• Tuesday through Saturday, 6:30 AM - 3:00 PM
• Holiday Rotation

📍 Work Location

Manor at Willow Valley CommunitiesManor Campus211 Willow Valley SquareLancaster, PA 17602

🧡 Ready to Make an Impact? 🧡

If you're ready to lead a dedicated team, create exceptional dining experiences, and make a meaningful difference in the lives of Residents every day, we'd love to hear from you.

Apply today and grow your career with Willow Valley Communities! ✨