Job Description

Culinary Operations Associate (6 month contract)

As the Culinary Operations Associate, you will act as the crucial link between our culinary vision and operational execution. We are looking for a detail-oriented foodie to manage and coordinate key culinary operational processes across our business. If you are agile, process-driven, and have experience working in a food-related or FMCG environment, this role offers the perfect recipe for your career growth.

This role is based in Chippendale, Sydney on a hybrid working arrangement, and reports directly to Culinary Operations Manager

You will...

• Work closely with Procurement, Menu Planning, CX, Editorial, and Culinary squads to identify and coordinate suitable ingredient substitutions for recipes when replacements are required.
• Review and approve planned menus on behalf of the Culinary team, focusing on expected performance and ingredient availability.
• Manage and advise on ingredient changes to weekly menus in line with customer feedback and product availability.
• Continuously question and improve our existing Culinary operational processes.
• Communicate updated, clear instructions for ingredient substitutions to our Customer Care team.
• Establish new, optimised processes by observing and mapping current ways of working across squads.

You have...

• 1+ years of experience working within an FMCG or food-related business.
• Highly developed communication and time management skills.
• Intermediate knowledge of Excel / Google Sheets (e.g., importrange, index match, nested if functions).
• A solid understanding of cooking techniques and how different ingredients behave.
• Previous experience using HelloFresh (this is a major plus!).

You are...

• Highly organised with supreme attention to detail—you love to triple-confirm and cross-check until you know it is 100% correct.
• Process-driven with an eager attitude toward improving operational efficiency.
• A self-starter and proactive problem solver who works relentlessly until a solution is found.
• Able to maintain consistent deadlines while ensuring complete accuracy across all tasks.
• Truly passionate about food, cooking, and working in an extremely fast-paced business environment.

What you’ll get in return…

• The chance to have a significant impact in a leading global food technology company
• Flexible working arrangements
• Egoless environment, constant learning with room for personal growth
• Free access to Headspace
• Internal learning & development
• A diverse and vibrant international environment, with offices in 18 countries
• Company discount - 70% off HelloFresh & 40% off Youfoodz

Start Date: Immediately available - Can wait a notice period

Duration: 6 month Fixed Term Contract You must have the right to work full-time in Australia

Location: Chippendale Head Office - hybrid

Salary: Competitive salary & employee benefits

#LI-Hybrid