Job Description

The opportunity: Head of Infrastructure, Europe (f/m/d)

Being part of HSBC in Europe, you’ll help evolve and grow our business, strengthening the technology foundations that support our customers and colleagues every day.

Are you passionate about building secure, resilient infrastructure across cloud and on-prem? Do you enjoy leading teams through complex delivery and governance uplift in a regulated environment? If you answered yes to any of these questions, we want to hear from you!

What you will do:

The CTO Head of Infrastructure, Europe is responsible for IT Infrastructure across the region, building and maintaining an efficient and effective infrastructure function. Aligned to the CIB CTO structure, this role partners closely with the HCIB and HBCE Technology CIO and senior stakeholders across Europe to ensure infrastructure solutions meet regional needs while staying aligned to the bank’s overall strategy. The remit spans cloud platforms as well as core on-prem infrastructure alongside connectivity and collaboration services. A key focus is strengthening controls and governance in a regulated environment, including effective engagement with regulators and consistent adherence across a multi-country operating model. Success means secure, compliant and standardised infrastructure that improves customer experience, streamlines operations and supports major change programmes across the region.

In this role you will:

• Own IT Infrastructure across Europe covering cloud platforms, on-prem infrastructure, connectivity and collaboration solutions
• Manage a regional team of technology professionals aligned to the bank’s strategy and accountable for high-quality outcomes
• Partner closely with the HCIB and HBCE Technology CIO and senior market stakeholders to align delivery to business priorities
• Strengthen service management controls and governance including adherence across teams outside direct reporting lines
• Ensure infrastructure solutions meet regulatory expectations and maintain effective engagement with regulators where required
• Oversee a complex delivery agenda including divestitures, data centre migrations and modernisation initiatives

You should apply if you have:

• Deep infrastructure experience across cloud platforms and on-prem environments in a large, regulated organisation
• Strong service management capability including controls, compliance and governance disciplines
• Experience operating in an active regulatory environment, including effective engagement with regulators
• Experience overseeing a regional or multi-country technology organisation within a matrix structure
• Ability to partner with CIO leadership and senior stakeholders to translate business requirements into clear technology outcomes
• Vendor and third-party management capability, including managing significant expenditure and executive-level relationships

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.

What you’ll get in return:

HSBC operates multiple variable pay plans, to reflect the diverse nature of the businesses, roles and markets in which we operate. Variable pay is designed to reward colleagues for their individual performance and contribution, as well as the performance of their relevant Business / Infrastructure, and the overall Group.

We offer a comprehensive and competitive package of benefits covering usually covering healthcare, life assurance, pension, and family friendly leaves, as well as many other benefits to support your wellbeing.

• We’ll help you progress your career, including access to development programmes, through HSBC University and our Degreed platform
• You can work your way and will have a say in when, where and how you and your team flexibly work together
• Our benefits will give you financial security, and can include company savings plan (PEE), savings plan for collective retirement, mutual insurance for you and your family, loyalty bonus, a Time Savings Account to monetize untaken off days (CET)…
• A Work Council which offers ticketing, travel, sports, legal aid, Christmas vouchers, Summer break vouchers…
• Our family-focused benefits can help you to support your loved ones and include family events days off (wedding, civil union…), additional maternity or breastfeeding leave, birth bonus, partial reimbursement of childcare costs, assistance to employees taking care of a relative with disability…
• We’ll give you a huge range of resources that support your well-being (yoga, sophrology, Mindfulness app)
• You’ll have international opportunities - this can be your place to start and branch out to anywhere we have offices
• A work environment that promotes Diversity & Inclusion, where you’ll be able to join our different Employee Resource Groups
• These benefits are on top of local usual benefits in France (refund of transport fees at 50%, 5 weeks of paid vacation & RTT, meal voucher card or corporate restaurant depending on location)

HSBC has been certified “Top Employer 2026” in Europe. This recognition from the Top Employers Institute rewards our HR practices and recognises HSBC as an HR Leader in several countries in Continental Europe. Not only is HSBC a great place to work, but we also offer the following unique and exciting benefits & opportunities!

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please let us know.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

For further information on building your career at HSBC, please visit: www.hsbc.com/careers