Job Description
Crisis Intake Mental Health Professional
Hiring Range: $35.78 - $44.73 Per Hour
Additional Shift Differentials Up To +$6.00/Hour
$10,000 Sign-On Bonus*
Fully Onsite in Bremerton, WA No Travel Or Outreach Required
Full-time or part-time opportunities available
Benefits at a Glance
- Comprehensive Coverage: Health, Dental & Vision
- Generous PTO: Up to 19 days + 2 mental health days + 10 holidays (pro-rated for part-time)
- Fully Paid YMCA Membership for you and eligible family members
- Company-Paid Life & Disability Insurance
- Student Loan Assistance & Professional Development
- 403(b) Retirement Plan with Company Contributions
- Employee Assistance Program (EAP)
- Pet Insurance
- Free Wellness App (2MorrowHealth)
- Collaborative, Supportive Team Environment
The Crisis Intake Mental Health Professional (MHP) is responsible for receiving, processing, and triaging referrals, as well as assessing referred individuals and completing intake evaluations. The Crisis Intake MHP will also develop Crisis Stabilization plans and collaborate with EMS for bridge-to-care services. This role involves close collaboration with Crisis Triage Center (CTC) leadership, unit staff, external referral agencies, and other internal departments to ensure the smooth and effective operation of intakes and delivery of clinical excellence.
General Summary of Duties
- Receive, screen, process, and triage referrals for prospective intakes and coordinate with referral sources throughout this process.
- Receive calls from local EMS to collaborate on and support field start buprenorphine and bridge to care services through CTC.
- Provide psychoeducation and clinical guidance to non-clinical staff in regard to treatment of clients and utilizing best practices.
- Screen and assess for safety, risk, and level of care needs,
- Develop a Crisis Stabilization Plan, initiating referrals for goals determined during intake, and determining a provisional diagnosis for clients coming into the care of CTC. Include relevant data from the client’s history and any available collateral information.
- Collaborate with the CTC team:
- Act as an advocate for the psychiatric and social needs of the client.
- If appropriate, liaise and consult with the clients’ medical provider and outpatient team in the development of stabilization plans.
- Be available to CTC staff as a source for clinical practice and mental health resources.
- In the absence of the Crisis Clinical Lead MHP and/or based on the needs of the unit:
- Work closely with the Mental Health Care Provider (MHCP), Crisis Care Coordinators, and Certified Peer Counselor and any other relevant internal or external providers to organize a cohesive stabilization plan that are individualized and reflect unmet behavioral health needs and how the CTC can help meet those needs.
- Offer short-term therapeutic services, including crisis intervention, brief intervention therapy and group therapy, risk assessments, and assessing for a higher level of care as needed.
- In collaboration with MHCPs, Crisis Care Coordinators, and Certified Peer Counselors develop discharge care plans for clients including arrangement and documentation of any follow up appointments and referrals for ongoing care and safety planning
- Lead and provide clinical oversight and guidance to the CTC multidisciplinary team during each shift.
- Maintain and submit records and documentation to meet the regulatory, agency and funding source requirements.
- Monitor client and staff safety, implementing interventions as needed.
- Review CTC policies and procedures to contribute to operational improvements and engage in program enhancements.
- Model trauma-informed care, professionalism, and effective client interventions.
- Ensure HIPAA compliance and complete required training.
In addition to the above, any other responsibilities appropriate to the position and not specifically listed in the job description.
Supervisory Responsibilities No
Minimum Qualifications
EDUCATION: Master’s Degree in Social Work, Psychology, Social Services, or behavioral health field
EXPERIENCE: Completion of supervised clinical field practicum during graduate program or two (2) years’ experience working in behavioral health field prior to graduate degree.
Experience with risk assessments, mental health assessments, and crisis intervention.
LICENSURE Agency Affiliated Counselor Registration. Must meet and maintain the definition of a Mental Health Professional as defined in RCW 71.05.020.
Preferred Qualifications:
EXPERIENCE: Experienced (2 years of job-related experienced). Two years of postgraduate, documented, supervised clinical experience with the chronically mentally ill, co-occurring mental health and substance use, and substance use- related disorders.
- Experience in crisis work, inclusive of inpatient settings, crisis residential settings or crisis outreach teams.
- Experience with crisis models of care, Cognitive Behavioral Therapy, Dialectical Behavior Therapy, Motivational Interviewing and co-occurring substance use disorders.
LICENSURE: Ability to obtain or currently possess a Washington State associate or independent clinical license (LICSW-A, LMHC-A, LMFT-A, LICSW, LMHC, LMFT). Alternatively, must meet and maintain the definition of a Licensed Agency Affiliated Counselor (LAAC) as defined in RCW 18.19.215. Must maintain a Washington State Department of Health license in good standing.
Performance Requirements:
KNOWLEDGE:
- Maintain a working knowledge of current trends in community mental health, including health care reform and automation of job tasks using computer technology.
- Experience with the theory and practice of Cognitive Behavioral Therapy, Dialectical Behavior Therapy, Motivational Interviewing and co-occurring substance use disorders
SKILLS:
- Excellent interpersonal and verbal skills.
- Communicates clearly and concisely.
- Computer skills - The ability to operate a personal computer, fax machine, printer, and copier proficiently.
ABILITIES:
- Ability to deescalate potentially volatile situations with clients.
- Ability to react quickly and perceive environmental stimuli accurately.
- Ability to assist in building positive working relationships with staff of all agency departments.
Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Work Environment Residential Treatment Facility. Frequent mobility and/or sitting required for extended periods.
Mental/Physical Requirements While performing the job duties, the employee is required to walk, sit, use hands and fingers. Reach with arms, talk, or listen. Peripheral vision is also required for this position. Frequent mobility and/or sitting required for extended periods.
AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
*A sign-on bonus is a form of compensation for a new employee in addition to their established salary. Bonus amounts are prorated by FTE, and any changes to FTE before all bonus installments are paid may alter the total payout
Our recruitment processes are designed to prevent discrimination against our people regardless of gender identity or orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any aspect which makes someone unique.
