Job Description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

CS/SPD Supervisor

Location

Cleveland

Facility

Fairview Hospital

Department

Sterile Processing-Fairview Hospital

Job Code

T2408W

Shift

Evenings

Schedule

3:00pm-11:30pmSupervises and coordinates the daily activities of Sterile Processing. Assumes the duties of the Unit Manager when needed. Responsible for engagement activities, performance feedback and corrective actions. Responds to customer needs and concerns. Acts as a trouble-shooter and makes recommendations for and/or implements process improvement initiatives.

Job Details

Responsibilities:

• Prepares and evaluates daily/weekly staff assignments for assigned shifts.
• Ensures staff are in compliance with department and CCF policies, procedures, and protocols.
• Assesses quality of service delivery to ensure department quality standards are met, turnaround time is efficient, and OR needs are met.
• Provides performance feedback to employees, and when applicable, corrective action.
• Leads department employee engagement activities.
• Facilitates staff development programs including in-services on product usage and infection prevention.
• Assists in orienting new employees and supplements as preceptor when necessary.
• Collects data and prepares reports concerning instrument distribution, loss, and replacement.
• Supports instrument preventative maintenance program and vendor management technology solution.
• Uses the department's instrument and productivity tracking program to maintain accurate records regarding sterilization and tray assembly count sheets.
• Establishes internal inventory levels and maintains levels in accordance with Cleveland Clinic annual procedure volumes and internal Standard Operating Procedures (SOP).
• Actively seeks ways to eliminate errors, reduce turnaround time, maintains workflows, and improve customer service.
• Demonstrates use of L.E.A.N tools philosophies.
• Serves as a designated backup manager, assuming management responsibilities during the manager's absence for any reason.
• Provides data analytics and generates reports to support operational metrics and performance tracking.
• Possibly participate in working groups to develop and document standardized processes.
• Adheres to contractual formularies and promotes efficiency and standardization whenever feasible.
• Participates in management reviews for quality systems.
• Other duties as assigned.

Education:

• HS diploma or GED required.

Certifications:

• Required: Certified Registered Central Sterile Technician (CRCST), or Certification Sterile Processing and Distribution Licensure in Sterile Processing (CSPDT).
• Certification Quality Improvement Associate (CQIA) from American Society for Quality (ASQ) preferred completion in 2-years.

Complexity of Work:

• Proficient with computer software applications (Excel, Word) and related sterile processing information systems.
• Proficient in ERP Systems (ex. Oracle) or similar software applications preferred.
• Ability document policies and procedures and train others in system use.
• Skill in verbal and written communication and ability to effectively present information to individuals or small groups.
• Knowledge of performance improvement and quality standards specific to sterile processing.
• Ability to develop collaborative working relationships with members of the healthcare team.
• Ability to promote customer satisfaction and to identify, troubleshoot, and resolve issues.

Work Experience:

• Minimum two years of Sterile Processing and/or related O.R experience required.
• 1 Year in a leadership role and or/ as a Sterile Processing lead technician preferred.

Physical Requirements:

• Requires full range of body motion, including handling and lifting items that weigh 20-30 pounds.
• Requires the ability to push a fully loaded cart weighing up to 200+ pounds.
• Possible exposure to biological and chemical contamination.
• Requires standing and walking for extensive periods of time.
• Requires corrected vision and hearing to within normal range.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster

Cleveland Clinic is pleased to be an equal employment opportunity employer.