Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
Provides spare parts quotations to distributors, agents and end-customers. Enter Spare Part Orders into SAP. Maintain Spare Part Quotation log. Promote Sulzer's value-added products and services
· Responsible for communicating with customers by email, phone or in person.
· Promote spare parts agreements with end-users in cooperation with Account Managers.
· Create quotations for spare parts.
· Compile, sort and verify accuracy of order to be entered, keep records of work completed.
· Receive and enters orders for spare parts.
· Track the status of spare parts orders and expedites as necessary. Look after partial shipments.
· Address complaints concerning billing and/or services.
· Direct information concerning customer dissatisfaction to the designated department for
investigation.
· Accurately calculate discounts, interest and commissions.
· Travel for customer visits. < 20%
· Update reference data base for installed pumps.
· Take care of sending original documents for all spare parts orders.
· Follow quality procedures according to ISO 9001.
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.
Sulzer is a global leader in critical applications for core infrastructure and processes for large essential industries around the world. We ensure the security, quality and durability of critical goods and services by supporting energy security, natural resource management and efficiencies in process industries. This in turn supports the transition to a circular economy. Our integrated solutions add significant value by enabling energy efficiency, carbon emissions and pollution reduction, and process efficiency improvements. Customers benefit from our commitment to innovation, performance and quality through our responsive network of 160 world-class manufacturing facilities and service centers across the globe. Sulzer has been headquartered in Winterthur, Switzerland, since 1834. In 2023, our 13’130 employees delivered revenues of CHF 3.3 billion. Our shares are traded on the SIX Swiss Exchange (SIX: SUN). www.sulzer.com
