Job Description

Job DetailsJob Location: Suquamish, WA 98392Position Type: Part TimeJob Shift: AnyJob Category: Customer Service
PORT MADISON ENTERPRISES
SUQUAMISH CLEARWATER CASINO RESORT
CSO- Cashier
General Position Summary:
Processes all cash transactions while providing Spectacular Customer Service. Performs duties in accordance with applicable gaming regulations and policies and procedures.
Essential Functions/Major Responsibilities:
Performs all duties within the rules and regulations of Cage Slots Operations consistent with employee handbook
Receives and exchanges cash, checks, gift certificates, gaming chips, slot tickets, and other vouchers from guests
Maintains physical custody of the Cashier’s inventory of currency, coins, tokens, forms, documents and records transactions accurately at a cashier station or working on the gaming floor
Handles fill and credit transactions
Processes cash advances and check cashing
Maintains payroll check cashing registry
Performs all duties in accordance with our spectacular customer service standards
Responsible for signing in and out necessary keys for assigned shift
Performs basic troubleshooting on Player Terminals when rotated to floor
Cashes out jackpots under the direct supervision of the Supervisor/Cashier
Effectively, efficiently and professionally communicates with coworkers using electronic media
Secondary Functions:
Responds to customer questions and disputes
Ensures that all player terminals are serviced in a timely manner
Maintains floor cleanliness to project a positive image
Serves as a cashier/floor attendant breaker when assigned
May disburse prepared bank rolls
Communicates via telephone for technical assistance regarding the check cashing system and credit card advances
Other duties as assigned
Specific Skills:
Completes large volume cash transactions and documents regularly and accurately
Demonstrates good problem-solving skills, including handling stressful situations and guest disputes
Excellent math skills
Excellent customer service Ability to work well with guests and other employees
Ability to communicate both in writing and verbally
Good attendance habits
Public relations skills
Ability to follow directions
Ability to trouble shoot basic gaming machine functions
QualificationsEducation and/or Experience:
High School Diploma or GED Required. Cash handling experience preferred. Minimum of two (2) years large volume cash handling experience is preferred, coupled with a fast-paced business environment.
Job Conditions:
Conditions include working in a crowded, loud, smoke-filled environment. Guest interactions may become stressful. Conditions will also include frequent interruptions and working evenings, weekends and holidays, including working a rotating schedule.
Physical Requirements:
Manual and finger dexterity for operation of computers, works in a confine space within gaming machinery and cash process equipment. Ability to lift 25 lbs. and requires to sit and or stand for extend periods of time.