Job Description

Position Title:

CSM -Scrum Master I-GR-40043-73153-JR192560

Job Family:

IFT > IT Project Mgmt

Shift:

Job Title

Scrum Master I

Requirement Type

Full-Time Employee

Job Location

Bangalore

Requirement Level

Scrum Master

Hiring Manager

Assistant Delivery Manager

Primary Skill

CSM and SM, Agile

Business

Provider Data Systems

Skill Category

Niche

ABOUT ELEVANCE HEALTH

Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 46 million lives across 14 states.

A regular in the Fortune 500 list, Elevance ranked 20 in 2025. Gail Boudreaux, President and CEO of Elevance has been a consistent name in the Fortune list of most powerful women and currently holds 53rd rank on this list.

ABOUT CARELON

Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system.

Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers.

Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective and efficient.

OUR MISSION & VALUES

Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More.
Our Values: Leadership | Community | Integrity | Agility | Diversity

JOB POSITION

Carelon Global Solutions India is seeking a talented and motivated Scrum Master I to join our team.

JOB RESPONSIBILITY

• Provide direction, support, and motivation to the team, ensuring everyone understands their roles and responsibilities.
• Monitor team and individual performance, using metrics to track progress, provide feedback, and identify areas for improvement.
• Coach and mentor team members, conduct training, and create development plans to enhance skills and support career progression
• Effectively delegate tasks, distribute workload, and ensure daily operations run smoothly and efficiently.
• Facilitate clear and effective communication within the team and between the team and other departments or stakeholders.
• Address and resolve any issues or conflicts that arise within the team to maintain a productive and harmonious environment.
• Translate company objectives into actionable goals for the team and develop strategies to achieve them.
• Act as a point of contact for the team, representing them to upper management, advocating for their needs, and reporting on progress.
• Foster a collaborative and positive work environment that encourages engagement and morale among team members.
  

QUALIFICATION

Full time IT Engineering or equivalent degree (preferably in Computers )

EXPERIENCE

• Bachelor’s degree in computer science, similar technical field of study, or equivalent practical experience.
• Experience as a business analyst and should have strong knowledge in Provider area, should be able to understand the mappings, define the requirements and clarify the functional and technical impediments

SKILLS AND COMPETENCIES

• Overall IT experience of 8+ years
• Prior experience as Scrum Master and facilitating the multiple teams
• Expertise in Agile methodology
• Considerable knowledge in provider area
• Handson experience in Jira and Confluence and Postman
• Ability to clearly convey information and build strong relationships.
• Inspiring and guiding team members to perform at their best.
• Effectively resolving issues that impact the team's productivity and morale.
• A commitment to helping individuals grow and develop their skills.
• Ability to develop and implement strategies to meet organizational goals.
• Understanding and managing one's own emotions and recognizing and influencing the emotions of others.
• Ability to work in fast paced environment
• Ability to manage the expectations of stakeholders
• Passion about sharing knowledge and best practice
• Ability to work in virtual teams and in matrix organizations
• Needs to be a self-starter with significant ability to undertake initiatives.
• Strong interpersonal / good negotiations skills are required.
  

THE CARELON PROMISE

Aligning with our brand belief of ‘limitless minds are our biggest asset’, we offer a world of limitless opportunities to our associates.

It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate.

This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging.

LIFE @ CARELON

• Extensive focus on learning and development
• An inspiring culture built on innovation, creativity, and freedom.
• Holistic well-being
• Comprehensive range of rewards and recognitions
• Competitive health and medical insurance coverage
• Best-in-class amenities and workspaces
• Policies designed with associates at the center.
  

EQUAL OPPORTUNITY EMPLOYER

Carelon is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Reasonable Accommodation

Our inclusive culture empowers Carelon to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work.

If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form.

Disclaimer: Offered designation titles differ*

Job Type:

Full time