Weploy

CSA - Billing Officer

Weploy  •  Onsite  •  1 day ago
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Job Description

We’re looking for a highly organised and detail-focused Billings Officer to join the CSA & Argus team. This is a hands-on role where you’ll be responsible for processing high-volume billing, reconciling data, and working closely with operations, sales, clients, and field teams.You’ll be working with a wide range of stakeholders and playing an important role in ensuring large client accounts are billed accurately.

No formal finance qualification is required — we’re looking for someone who enjoys hands-on billing and wants to be part of a busy, collaborative team. If you’re confident with Excel, comfortable working across multiple systems and aren’t afraid to pick up the phone and chase answers, this could be a great fit.

What you’ll be doing

  • Review job and truck timing data to ensure hours, quantities and charges are billed correctly.
  • Verify completed jobs, waste quantities and service types before invoicing clients.
  • Review automated billing through Connexion and manually check for errors or discrepancies.
  • Manage client-specific billing requirements, rates and exceptions.
  • Upload and maintain billing information across multiple client portals.
  • Cross-check client approvals, Excel data and invoices to ensure everything matches.
  • Work closely with Operations, Sales and Account Managers to resolve billing queries.
  • Speak directly with operators, drivers and field staff to clarify job details.
  • Process client payments over the phone and via internet banking where required.
  • Maintain and reconcile high-volume Excel spreadsheets and reporting data.
  • Use PowerBI reports and Excel to support reconciliation and reporting.
  • Manage a high volume of queries while working across multiple systems and screens.
  • Support the shared team inbox and allocated client accounts.
  • Provide cover and support to the Senior Billings Officer and Finance Team Leader when required.

What we’re looking for

  • Previous experience in billing, invoicing, accounts or similar high-volume finance administration
  • Strong Excel skills - pivot table experience is highly regarded
  • Exceptional attention to detail. Accuracy is essential in this role.
  • Comfortable learning and switching between multiple systems, portals and screens.
  • Confident communicator who is comfortable picking up the phone and speaking with clients, operations and field staff.
  • Proactive approach - you ask questions, investigate discrepancies and raise issues early.
  • Strong organisational skills and the ability to manage competing priorities under pressure.
  • Resilient and comfortable working in a fast-paced construction and waste industry environment.
Weploy

About Weploy

Made for today’s candidate-driven market, Weploy is your tech hub for lightning-fast hiring of pre-vetted customer service staff across Australia.

There’s been a fundamental power shift from hiring companies to candidates.

As a result, finding and retaining contact centre staff has become the CX industry’s biggest headache.

Empty seats = missed service levels and more stress on existing teams, creating a snowball effect to more attrition.

When it comes to hiring contact centre reps, you can’t afford to wait for the slow and cumbersome traditional hiring process (6+ weeks). This is something we hear a lot from our clients like Medibank, Super Retail Group, Bupa and Ovo Energy.

Weploy exists to disrupt this status quo. Unlike traditional recruitment agencies who only recruit when they have a job on, we have an always-on approach to talent pooling. Every week, we interview and onboard 50 contact centre reps into our award-winning tech platform.

So you don’t have to wait to start interviewing quality candidates.

>>> Get reps up and running in days, not weeks.

>>> Recruit perms or temps in large cohorts.

>>> Stop your TA team being swamped by the screening process.

Industry
IT & Software
Company Size
11-50 employees
Headquarters
Collingwood, AU
Year Founded
Unknown
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