Job Description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

CS SPD Supervisor

Location

Cleveland

Facility

Lutheran Hospital

Department

Sterile Processing-Lutheran Hospital

Job Code

T2408W

Shift

Evenings + Call

Schedule

2:00pm-10:30pm

Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Lutheran Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar patient care, receive endless support and appreciation, and build a meaningful career at one of the most respected healthcare organizations in the world.

As a CS/SPD Supervisor, you will supervise and coordinate the daily activities of the Sterile Processing or Central Sterile Supply Unit. The caregiver in this role will be responsible for engagement activities, performance feedback and corrective actions, respond to customer needs and concerns, act as a troubleshooter, and make recommendations for and/or implement improvement initiatives.

A caregiver in this role works evenings + on-call shifts from 2:00 p.m. – 10:30 p.m.

The on-call rotation includes third-shift coverage and nightly weekend rotations.

A caregiver who excels in this role will:

• Prepare and evaluate daily/weekly staff assignments for assigned shifts.

• Ensure staff are in compliance with department and CCF policies, procedures, and protocols.

• Assess quality of service delivery to ensure department quality standards are met, turnaround time is efficient, and OR needs are met.

• Provide performance feedback to employees, and when applicable, corrective action.

• Lead department employee engagement activities.

• Facilitate staff development programs including in-services on product usage and infection prevention.

• Assist in orienting new employees and supplements as preceptor when necessary.

• Collect data and prepare reports concerning instrument distribution, loss, and replacement.

• Support instrument preventative maintenance program and vendor management technology solution.

• Use the department's instrument and productivity tracking program to maintain accurate records regarding sterilization and tray assembly count sheets.

• Establish internal inventory levels and maintain levels in accordance with Cleveland Clinic annual procedure volumes and internal Standard Operating Procedures (SOP).

• Actively seek ways to eliminate errors, reduce turnaround time, maintain workflows, and improve customer service.

• Demonstrate use of L.E.A.N tools philosophies.

• Serve as a designated backup manager, assuming management responsibilities during the manager's absence for any reason.

• Provide data analytics and generate reports to support operational metrics and performance tracking.

• Possibly participate in working groups to develop and document standardized processes.

• Adhere to contractual formularies and promote efficiency and standardization whenever feasible.

• Participate in management reviews for quality systems.

Minimum qualifications for the ideal future caregiver include:

• High school diploma or GED

• Two years of Sterile Processing and/or related O.R experience

• Certified Registered Central Sterile Technician (CRCST), or Certification Sterile Processing and Distribution Licensure in Sterile Processing (CSPDT)

• Proficient with computer software applications (Excel, Word) and related sterile processing information systems

• Ability to document policies and procedures and train others in system use

• Knowledge of performance improvement and quality standards specific to sterile processing

• Ability to promote customer satisfaction and to identify, troubleshoot, and resolve issues

Preferred qualifications for the ideal future caregiver include:

• One year in a leadership role and/or as a Sterile Processing lead technician

• Certification Quality Improvement Associate (CQIA) from American Society for Quality (ASQ) completion in two years

• Proficient in ERP Systems (ex. Oracle) or similar software applications

Physical Requirements:

• Requires full range of body motion, including handling and lifting items that weigh 20-30 pounds.

• Requires the ability to push a fully loaded cart weighing up to 200+ pounds.

• Possible exposure to biological and chemical contamination.

• Requires standing and walking for extensive periods of time.

• Requires corrected vision and hearing to within normal range.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster

Cleveland Clinic is pleased to be an equal employment opportunity employer.