Job Description

Hapag-Lloyd Area North with the main office located in modern premises at Alchemia in Gdańsk is looking for a Student, who is eager to learn and develop and would like to join hard-working, friendly and energetic Customer Service Team.

Providing main entry point for all the shipping inquiries from clients. Responsible for solving customers incidences with local platforms with pick-up and release documents.

If you have:

• Excellent communication skills and proactive attitude

• The ability to work under pressure in fast changing environment

• Organizational skills

• Team player label

• Comprehensive knowledge of MS Office (Excel, PPT)

• Very good command of written and spoken English

  In addition:

• You have always wanted to work with people from different countries and cultures

• You may have already worked in similar position in other company

• You still have time to take up a job with hourly paid contract (40 hours per week)

• You want to acquire experience in most efficient way – working together with specialists, getting real-life tasks and being encouraged to implement own solutions

Hapag-Lloyd is one of the world’s leading liner shipping companies, connecting businesses and people across more than 600 ports worldwide With a fleet of over 300 modern container ships and a vessel capacity of 2.5 million TEU, we keep global trade moving reliably every day.

Our global network spans 140 countries, 400 offices, and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains.

When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.

We believe that every exploration is a chance to grow, and every port is a place to belong.