- Leads less routine service actions, overseeing the execution by the engineers/operators. Has cross-competency knowledge to understand the interaction between competencies. Has a robust specialty (fully developed competency) and applies knowledge to other competencies. Can influence others on technical subjects and on the correct quality standards and educates more junior colleagues.
- Proficient in multiple engineering competencies, capable of independent problem-solving.
- Thorough understanding of product components and their interactions.
- Exceptional understanding of engineering competencies, provides input on architectural decisions, based on practical experience.
- Manages tasks across multiple platforms, adapting solutions to different contexts.
- Proactively identifies and resolves systemic structural issues
- Leading process improvement initiatives to optimize workflows and enhance productivity.
Requires at least BS degree with substantial general work experience in relevant Technical Field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.) or comparable thinking and working level. Experience in semiconductor industry required.
Specialized knowledge in the area of pneumatics, hydraulics or electronics, and semiconductor processes, and relevant software.
Experience in using computer applications, including data analysis tools, word processing, spreadsheet, and presentation software.
Has mature knowledge of primary competency and specialized cross-competency knowledge of main/sub modules, product functionality.
Experience with stakeholder management and affinity with working in a matrix organization.
Gather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on approach to solve problem, assess new information and adapt approach independently if necessary.
Issues require thorough understanding of primary competency relation to elements of the SLA, such as but not limited to service costs, availability/uptime, MTBI, throughput/productivity, and/or yield.
Advises on problem or problem aspects to others (GSC/D&E/Integration) including proposals for containments/solutions. Documents and packages all data relevant for problem resolution (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports); ensures problem ownership is clear and is responsible for follow-up.
Advise customer technical personnel and first and second line support in dealing with complex problems, use tools, replace parts, improve settings, to execute repairs, including leading non-routine service actions. Able to independently resolve unexpected disturbances & provide countermeasures and define the fundemantal improvements to increase efficiency and servicability relative to primary competency.
Execute: Negotiate with customer on machine time window based on own risk assessment to execute procedure, plan procedure, arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute complex procedure, make necessary decisions / adaptations during procedure to realize optimal results.
Maintain: Can drive for changes and updates on complete SMIX. Works together with sequence engineering team and is considered to be a DDF keyuser.
Can design and deliver customized training programs.
Can acts as a mentor and coach to junior engineers, providing guidance on effective training techniques.
Can develop advanced advising strategies to address complex organizational challenges.
Drive execution and implementation of improvements and is able to involve and persuade stakeholders.
Provide guidance to junior engineers on process optimalization.
Stimulate continuous knowledge exchange within the department and across different teams.
Coaching aimed at mid-level engineers, focusing on enhancing technical proficiency, project management skills, and collaboration within cross-functional teams.
This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions
Who are we?
ASML is an innovation leader in the global semiconductor industry. We make machines that chipmakers use to mass produce microchips. Founded in 1984 in the Netherlands with just a handful of employees, we’ve now grown to over 40,000 employees, 143 nationalities and more than 60 locations around the world.
What do we do?
We provide chipmakers with hardware, software and services to mass produce patterns on silicon through lithography. Our lithography systems use ultraviolet light to create billions of tiny structures on silicon that together make up a microchip. We push our technology to new limits to enable our customers to create smaller, faster and more powerful chips.
Who are our people?
While you may think that only engineers and mathematicians work at ASML, you'll be surprised to find out that our people come from a wide variety of backgrounds. Across ASML, we have dedicated teams that manage customer support, communications and media, IT, software development and more. Every team in the company is essential for pushing our technology and the industry forward.
If you love to tackle challenges and innovate in a collaborative, supportive and inclusive environment with all the flexibility and freedom to unleash your full potential, ASML is the place to be.
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