TUI

Crystal Ski Accounts Admin

TUI  •  Remote  •  17 hours ago
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Job Description

Are you ready to bring the mountains to life while playing a key role behind the scenes?
Join our Crystal Ski team and support our resort operations by providing essential accounts and administrative expertise that helps our teams deliver exceptional experiences for our guests.

This is a fully remote, winter seasonal role of up to six months. You'll work from home in your country of residence. This is not an office-based role and does not involve relocation to a resort or destination. Applicants must have the right to work in their chosen location.

The role will be published until the 24th of August 2026.

ABOUT OUR OFFER

  • Competitive seasonal package
  • Comprehensive start of season training
  • Flexible working - work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
  • Access to free language lessons and the TUI Learning Hub to help you level-up and grow your career.
  • Opportunities for Summer roles and long-term career progression across TUI.


ABOUT THE JOB

  • Sales Database set up and maintenance throughout the season
  • Support the Senior Resort Accounts Controller with the delivery of training and implementation of finance related business processes to other departments
  • Manage accounting data and card payments from a group of resorts, working closely with the resort teams and assisting with any card payment issues
  • Liaise with resort staff to confirm weekly customer bookings, work through variances
  • Assist the accounts processing team with reconciling invoices for payment
  • Maintain excellent supplier relationships and respond to their queries quickly and efficiently
  • Coordinate with other departments to ensure smooth delivery of Ski Essentials to guests through handling phone inquiries, emails, and correspondence, ensuring prompt and accurate responses.

ABOUT YOU

  • A genuine people person who spreads positivity, builds trust quickly with colleagues and suppliers, and thrives in a team environment
  • Digital know-how and eagerness to learn the demands of the role, master the technology needed, and become an expert on our incredible Crystal Ski products & services
  • Effective time management skills with sharp attention to detail and a commitment to producing excellent work
  • Self-motivation to work independently or collaboratively, with strong analytical and problem-solving abilities that adapt quickly to changing priorities and handle multiple tasks simultaneously
  • Strong communication skills, comfortable explaining detailed processes to others
  • A detail-oriented approach that demonstrates high levels of accuracy and thoroughness in all tasks
  • Highly numeric with prior experience in the industry and/or finance and accounting preferred but not required
  • Fluency in verbal and written English; additional European languages are an advantage

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.


We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

#LI-LT1 #LI-Remote

TUI

About TUI

We’re adventure seekers. Smile givers. Impact makers.

We believe in the power of travel. It broadens horizons for our customers, and for our people too. New places to live, new roles to explore, new communities to join. It’s yours for the taking.

We’re TUI, a leading global travel and leisure experience company that makes holiday dreams come true for people around the world.

We are one of the world’s leading tourism groups counting 1200 travel agencies and online portals, five airlines with around 130 aircraft, over 400 hotels, 16 cruise liners, digital platforms for tours and activities and most importantly over 60 000 colleagues around the world. What unites us is creating moments that enrich the lives of our 21 million customers.

Beside the unforgettable experience we provide our customers, we also believe in the good that tourism can bring and we care deeply about our environmental impact. The TUI Care foundation has projects in over 30 countries worldwide, building on the potential of tourism as a global force for development. The Foundation opens up new perspectives through education and training, empowers local communities to benefit from the success of tourism and engages in the protection of nature and the environment.

At TUI we simply say “Let’s TUI it”. For us, that means creating happiness. Tackling challenges every day together, with a positive, can-do attitude, and finding solutions even for the most unexpected situations. Our teams across TUI are just as diverse as our destinations. So whether you have lots of experience or none at all. If you want to work in an office or feel best in the field. No matter if you’re an accomplished tech whizz, an aspiring entertainer, or simply in love with flying.

There’s a place for you here.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Hannover, DE
Year Founded
Unknown
Website
tuigroup.com
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