Job Description

Cruise Sales Executive
Location: Head Office,, Dublin
Type: Full-time
Salary: Competitive, based on experience and ability

We are seeking a Travel Consultant / Sales Administrator to join our clients dynamic team in their Head Office in Dublin. This position is dedicated specifically to supporting the Cruises Department.

The ideal candidate will have experience in cruise planning and/or cruise administration and will play a key role in supporting day-to-day operations, client interactions, and sales support activities within this growing travel segment.

Key Responsibilities:

• Act as the primary point of contact for cruise-related inquiries and client support

• Liaise directly with the Head of Cruises on departmental updates and reporting

• Finalise bookings and manage all administrative aspects of cruise travel arrangements

• Deliver excellent customer service, responding promptly and professionally to client queries

• Provide accurate and detailed cruise product information to prospective customers

• Collaborate with destination partners to ensure seamless delivery of cruise and ground services

• Process passenger details and documentation in advance of travel

• Prepare sample itineraries, quotes, and proposals in collaboration with Sales and Marketing

• Support sales and promotional campaigns related to cruise travel

• Maintain accurate records and assist colleagues in a timely and cooperative manner

Requirements:

• Proven experience in cruise travel planning, cruise booking, or cruise-related administration

• Strong administrative and communication skills

• A passion for delivering excellent customer service

• Strong product knowledge of European and international cruise destinations

• Ability to prioritise tasks and respond effectively in a fast-paced environment

• Solid time management and organisational skills

• Ability to work both independently and as part of a team

• Proficiency in MS Office and reservation systems

This is an exciting opportunity for someone who is enthusiastic about the cruise travel sector and is looking to grow within a supportive and professional environment.