Job Description

Ahoy there! 🚢

We're hiring for a Cruise Sales Consultant with Ignite Travel Group, part of Flight Centre Travel Group.

Explore the world while helping customers create unforgettable travel experiences.

As a Cruise Sales Consultant, you'll join one of Australasia's leading Cruise businesses, transforming travel dreams into reality through exceptional Cruise holiday packages.

This is a sales-focused opportunity designed for high performers who thrive on building relationships, uncovering customer needs, and delivering outstanding results. With a dedicated Aftersales Team managing post-sale bookings, you'll be empowered to focus on what you do best, converting enquiries into bookings, creating excitement, and exceeding sales targets. If you're passionate about travel, love achieving results, and enjoy working in a fast-paced environment, this could be the perfect opportunity for you.✨

What you'll be doing...

• Convert inbound travel enquiries into confirmed Cruise holiday bookings
• Build strong customer relationships and deliver exceptional service throughout the sales journey
• Identify customer needs and recommend tailored travel solutions that maximise sales opportunities
• Confidently overcome objections and close sales while achieving and exceeding individual targets
• Maintain accurate customer records and documentation with a high level of attention to detail
• Manage multiple enquiries and priorities in a fast-paced environment while maintaining quality standards
• Collaborate with colleagues and support teams to ensure a seamless customer experience
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Who you are...

A MUST:

• Previous travel industry sales experience with a proven track record of achieving and exceeding sales targets
• Strong sales and closing skills, including the ability to identify customer needs, influence decisions, and ask for the sale
• Passion for delivering exceptional customer service and creating memorable travel experiences
• Excellent verbal and written communication skills with the ability to build meaningful customer relationships
• High attention to detail and the ability to consistently produce accurate work
• Strong time management, organisational, and multitasking skills
• Demonstrated ability to thrive in a fast-paced environment while adapting to changing priorities
• Positive, solutions-focused mindset with strong accountability, problem-solving skills, and confidence using multiple systems and technology platforms

What's in it for you...

• Earnings from $80,000 - $100,000+
• Inclusive culture at Flight Centre Travel Group
• Ongoing skills development
• Catapult your career across a network of brands and businesses in an evolving industry
• Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program
• Access to industry leading health and well - being programs and financial advisors
• Set up shop in a swanky beachfront office in Broadbeach
• Enjoy social events to promote networking, celebration of wins, and sometimes just for fun!
• Take volunteer leave as part of giving back to the local community
• Enjoy uncapped commissions
• Opportunity to experience our destinations for your professional development

It's a unique and exciting time for cruise travel at My Cruises. Embrace the opportunity to #jumpship and sail into a fulfilling career with us!

Applications will be accepted from 15 October - 16 November 2026.

#LI-KP1#IGNT#LI-Onsite

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.