The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting 15,000 healthcare professionals and team members at more than 1,000 health and wellness offices across 46 states in three distinct categories: Dental care, urgent care, and medical aesthetics. Working in partnership with independent practice owners and clinicians, the team is united with a single purpose: to prove that healthcare can be better and smarter for everyone. ADMI provides a comprehensive suite of centralized business support services that power the impact of four consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care and Chapter Aesthetic Studio. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.
As a reflection of our current needs and planned growth we are very pleased to offer an opportunity to join our dedicated team as a Crown & Bridge Data Entry Analyst.
Key Duties & Responsibilities
Office & Laboratory Liaison
Act as the primary point of contact between dental offices and commercial labs, ensuring timely resolution of case-related needs.
Manage rush requests, script changes, scan forwarding, and other time-sensitive lab coordination.
Respond to office inquiries regarding lab options, workflows, and operational guidance.
Handle inbound lab inquiries related to case clarification, office locations, and patient documentation requirements.
Trios Integration & Lab Network Management
Manage the addition and removal of third-party labs within office Trios accounts.
Obtain approvals for non-preferred lab usage in alignment with organizational policies.
Maintain detailed and accurate records to ensure compliance, traceability, and reporting readiness.
Cases on Hold – Project Management
Lead the Cases on Hold initiative using hold lists from the organization’s three largest international labs.
Distribute targeted notifications to offices regarding cases delayed at the lab.
Track and report on:
Number of cases on hold
Number of cases released and shipped
Estimated net revenue generated specifically from released hold cases
Build reporting dashboards to identify and analyze trends, highlight success areas, and pinpoint opportunities for operational improvement.
Commercial Lab Spend Monitoring
Produce monthly reporting identifying potential lab cost savings opportunities ($1,000+).
Partner with field teams to support cost-effective lab utilization while maintaining clinical quality.
Collaborate with clinical leadership and executive teams on spend optimization initiatives.
Analyze and report trends, successes, and opportunities related to lab spend and margin protection.
Net Revenue Opportunity Development
Collect and analyze data tied to potential net revenue opportunities across business line operations.
Collaborate with field leadership and clinical teams to support execution of identified initiatives.
Track and report performance, trends, and outcomes within the scope of assigned revenue initiatives.
Support leadership decision-making with clear, actionable insights.
Education & Experience
High School Diploma or equivalent required.
Experience working in a fast paced, customer driven environment.
Desire to exceed customer service expectations.
Data entry experience.
Proficient with Microsoft Excel.
Organized and detail-oriented.
Salary: $18-21/hr
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
When we launched Aspen Dental, we set out to break down the barriers that made it hard for patients to keep up with their dental health — affordability, transparency, and access. We knew the key to better patient care started with the provider, so we changed how the dental business worked. We built new relationships, expertise, and tools to help dentists run their businesses more effectively and better care for their patients.
Fast forward, and over 25 years later, we’ve launched more than 1000 Aspen Dental locations—by doing so, we are proud to say we have changed access to dental care nationwide. But there’s more work to do. Healthier, happier smiles were just our beginning.
We come together to launch TAG – The Aspen Group, and we are officially expanding beyond dental to embrace a new vision. As we transform Aspen Dental, Chapter, ClearChoice, WellNow, and Lovet into one family, we’re setting out to achieve one simple goal together: to bring better healthcare to more people - because we believe in a future where health and wellness is accessible for all. While our vision now is broader, how we achieve it remains the same. The best care starts with the provider, and TAG exists to power them so they can meet patients where they are, no matter their specialty, and deliver better care. Because we know that at the end of the day, better healthcare is simple — empower the provider and their teams and the rest will follow.
United as one group, we’re not just breaking down barriers, today we’re breaking through. We’re challenging the status quo. Together we can prove healthcare can be better for both providers and patients. Together we can bring better healthcare to more people.
