Job Description

Job Location: Houston TX - Houston, TX 77095, Digital Designer Technician – Crown and Bridge

Company Overview

Pan-Am Dental Laboratory is a full-service dental laboratory that partners with dental professionals to design and fabricate a wide range of dental restorations and appliances. With a focus on quality, consistency and clinical accuracy, Pan-Am Prides itself with Happy patients and happy business partners. Headquartered in Savannah, GA, Pan-Am Has two additional locations in Houston, TX and Sandy, UT – allowing us to serve a base of clients covering the entire country.

Position Summary

The Digital Designer Technician role focuses on reviewing, preparing, and designing restorations using state of the art intraoral scan (IOS) data, AI-driven design tools, and advanced CAD software. The ideal candidate will be detail oriented, tech savvy and committed to delivering accurate and timely designs that support high-quality patient outcomes.

In this role, you will be responsible for analyzing client scans, utilizing AI-assisted workflows, and finalizing crown and bridge designs in accordance with our Model-less Digital SOP’s. You will collaborate closely with the Savannah milling center and ensure all designs meet functional and esthetic standards.

Key Responsibilities

• Review and analyze incoming IOS scans for data quality and promptly communicate issues to the internal team.
• Assess and adjust bite registrations and occlusion using AI tools to ensure accuracy.
• Accurately identify and digitally mark preparation margins
• Equilibrate occlusion following Pan-Am’s IOS Model-less Crown Design SOPs.
• Upload 3Shape files to AI-based design platforms and manage workflow progress.
• Download and inspect AI-generated designs for proper proximal contacts, occlusion, and overall quality.
• Redesign or refine crowns and restorations manually in 3Shape or Exocad when AI designs fail or require adjustments.
• Finalize and submit completed designs to the Savannah milling center within required turnaround times.

Qualifications & Requirements

• 2 years of experience in dental CAD design (3Shape preferred)
• Strong knowledge of dental anatomy, crown and bridge workflows, and occlusion principles.
• Ability to evaluate IOS scans and margin clarity with precision
• Familiarity with AI design platforms
• Excellent communication skills for collaborating with team members and problem-solving scan/design issues
• Ability to work independently, manage workload, and meet strict deadlines.
• Previous lab experience in a high-volume production environment
• Dental Lab degree or certification preferred but not required.

Compensation & Benefits

• 401(k) with company matching
• Competitive pay that includes base pay and bonus structure
• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off (PTO)
• Ongoing training and professional development opportunities

Pan-Am is an affiliate company of Catalis Dental Lab Partners. If you are interested in learning more about this opportunity and the other Brands under the Catalis Network, you can find us at catalislabs.com. At Pan-Am Dental Lab, you are not just joining a Team, you are joining a family, Let’s start building some smiles together.

Pan-Am is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable federal, state, or local law.

Qualifications