Auckland Council

Crowd Safety & Security Manager

Auckland Council  •  New Zealand (Onsite)  •  4 months ago
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Job Description

  • Are you passionate about security and public safety?
  • This is a fantastic opportunity to oversee the delivery of security and crowd safety operations.
  • This is a Fixed-Term, full-time opportunity, working 40 hours per week with flexibility to work evenings and weekends aligned to event delivery.


He angitūtanga: The opportunity

Tātaki Auckland Unlimited (TAU) is Auckland’s cultural, events and destination agency. It enriches the cultural life and vibrancy of Auckland through events, experiences and taonga (treasures). Its work connects communities, celebrates identity and grows Auckland’s reputation as a world-class place to live, visit and belong. TAU is a proud Auckland Council-controlled organisation.

We are seeking an experienced and detail-focused Crowd Safety & Security Manager (CSSM) to join our Event Delivery team. In this role, you will work closely with the Event Manager and/or Duty Manager to lead crowd safety, public safety, and security operations across major events. You will ensure security protocols, health and safety requirements, and legislative obligations are embedded across all phases of event delivery, including pack-in and pack-out periods. You will be confident operating in fast-paced environments and applying sound judgement during live event operations

He kōrero mōu: About you

To be successful in this role, you will possess a combination of expertise, leadership skills, effective communication, and adaptability to ensure the smooth and safe management of large crowds at events. You will have 5+ years of experience supervising events and/or security staff and 5+ years of experience managing facility and event operations.

You will also hold a full New Zealand driver's licence.

Key Responsibilities:

  • Relationship management develops and nurtures trust-based relationships.
  • Understanding of current provisions of the Health and Safety at Work Act.
  • Risk manager identifies, analyses, and communicates safety and security-related risks.
  • The ability to work independently and to manage priorities.
  • detail-focused and hands-on style.
  • Excellent communication and administrative skills.
  • Willing and able to work a varied schedule at times, including evenings and weekends during stadium events.
  • Confident user of MS Office applications.
  • Experienced in the operation of comprehensive CCTV systems, access control systems, and building fire detection and alarm systems.

Click here to access the Position description
Me Tono Ināianei!: Apply Now!
Applications close:
30th Jan 2026

Tātaki Auckland Unlimited is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

Employees in receipt of salary protection and/or on the predecessor Tātaki Auckland Unlimited terms and conditions of employment, please note that the salary protection and/or predecessor Tātaki Auckland Unlimited terms and conditions, including relocation, apply to your current position. Should you change to a new position (other than any secondment) you will be issued with a new employment letter of offer with current Auckland Unlimited terms and conditions.

Applicants will be required to undergo a drug test prior to commencing employment

Auckland Council

About Auckland Council

Auckland Council serves over 1.5 million Aucklanders providing services, policies and decision-making.

We’re here to serve Auckland and build a more prosperous region, one that gives a voice to our citizens, and makes it a great place to live, visit and invest.

Our talented people support Auckland’s elected representatives by providing specialist advice, implementing decisions and delivering services like rubbish and recycling, resource and building consents, bylaws, events and parks.

Our vision is to create a world-class city where talent wants to live. If you are interested in working for Auckland, visit our career website (careers.aucklandcouncil.govt.nz) or check our 'Jobs' and 'Life' tabs.

Auckland Transport, Tātaki Auckland Unlimited, Watercare are independent council-controlled organisations that look after specific council assets or activities on our behalf.

Industry
Government & Public Safety
Company Size
5,001-10,000 employees
Headquarters
Auckland, NZ
Year Founded
2010
Website
govt.nz
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