Title: Cross Functional IT Support Supervisor
Employee Classification: Cross Funct IT Supp Supervisor
Campus: University of North Texas
Division: UNT-Provost
SubDivision-Department: UNT-Ryan College of Business
Department: UNT-Business Info Technology Svcs-131220
Job Location: Denton
Salary: Salary commensurate with experience.
FTE: 1.000000
Retirement Eligibility: TRS Eligible
About Us - Values Overview
Department Summary
The G. Brint Ryan College of Business is the choice of nearly 9,000 students, making it one of the largest business schools in the nation. Since 1961, the college has been continuously accredited by the Association to Advance Collegiate Schools of Business (AACSB), a hallmark of the world’s best business schools. Nationally recognized, cutting-edge degrees enable students to learn beyond the classroom, preparing them to become leaders in their fields.
Supervises desktop support personnel and provides input to CoB Director of IT Support in areas of computing hardware and software, communications networks, and related technologies performed within the College of Business. This includes: (1) consulting on systems development, scripting, software installation, hardware installation, desktop management, SCCM/Intune package creation and operations; (2) creating and maintaining AD accounts and associated groups; (3) developing and maintaining standardized desktop images for deploying and updating the computers for faculty, staff, and student virtual labs.
Minimum Qualifications
Bachelor's degree in related field and four years of related computing work experience; or any equivalent combination of education, training and experience.
Knowledge, Skills and Abilities
Prior experience with SCCM/Intune systems, A/V and computer equipment and software. Considerable knowledge of principles of computing and/or communications networks, and characteristics of computing hardware and software used in distributed environments. Ability to supervise and train subordinates. Ability to operate computer keyboards and to install computer hardware. Ability to assimilate, retain, and utilize technical and applications oriented information.
Preferred Qualifications
Required License/Registration/Certifications
Job Duties
Physical Requirements
Communicating with others to exchange information.
Lifting and Moving objects up to 20 pounds.
Moving about to accomplish tasks or moving from one worksite to another.
Sedentary work that primarily involves sitting/standing.
Environmental Hazards
No adverse environmental conditions expected.
Work Schedule
Monday - Friday 8 am - 5 pm with occasional nights and weekends.
Driving University Vehicle
No
Security Sensitive
This is a Security Sensitive Position.
Special Instructions
Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.
Benefits
For information regarding our Benefits, click here
EEO Statement
The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.
The University of North Texas System includes the University of North Texas in Denton, the University of North Texas Health Science Center in Fort Worth and the University of North Texas at Dallas. The UNT System Administration is based in Downtown Dallas. UNTS is governed by a Board of Regents appointed by the Governor of Texas and is the only Texas public university system headquartered in the vibrant North Texas region. The three independent universities of the UNT System have combined enrollment exceeding 42,000 students across five major teaching locations, including each main campus, as well as Frisco and Downtown Dallas. UNTS institutions award more than 9,000 degrees each year – including the largest number of master’s and doctoral degrees in the region. Overall, the UNT System boosts the Texas economy by nearly $5.2 billion each year.
