Job Description
About the Role
Markets Shared Controls Group (MSCG) is an essential part of the Risk and Control team within the Chief Operating Office (COO) of Citi Global Markets.
As a Cross-disciplinary Controls Sr. Analyst, you will play a crucial role in maintaining a robust internal control environment. Your work will directly contribute to the overall performance and effectiveness of the business by ensuring compliance with policies, standards, and regulatory requirements. You will coordinate globally with MSCG teams and Markets Business Managers, offering a massive opportunity to gain product and process knowledge across different regional businesses and asset classes.
Your Responsibilities
You will be entrusted with a variety of responsibilities, including:
Risk Management and Control Ownership:
- Take ownership of the design and implementation of effective controls to mitigate operational and compliance risks. Define how controls operate, document them in the firm's control inventory, and ensure they meet all design standards, policy, legal and regulatory requirements.
- Conduct independent, comprehensive reviews and oversee the ongoing monitoring and effectiveness testing of controls. This includes designing and/or reviewing testing procedures, formally assessing control success against established thresholds, and ensuring a strong internal control environment.
- Proactively identify emerging risks and control gaps, escalate any weaknesses to risk management partners, and drive the issue management process from root cause analysis through to timely remediation.
- Manage and support control reviews, audits, and compliance assurance activities from all lines of defense, including supporting the business on Manager's Control Assessment (MCA) requirements.
- Appropriately assess risk when business decisions are made, with a strong focus on safeguarding Citigroup's reputation, its clients, and its assets.
Process Improvement & Strategy:
- Actively focus on process improvement, identifying opportunities to simplify, standardize, and streamline processes to create efficiencies.
- Conduct fit-for-purpose reviews on the design and operating effectiveness of controls, ensuring compliance with policies, regulations, and documentation.
- Partner with control execution teams to build and maintain a strong internal control environment through self-identification of issues and sharing of best practices.
Collaboration & Support:
- Partner with teams on all new or modified processes to ensure they are designed and implemented with appropriate and sufficient controls.
- Support production teams in managing Issues and Corrective Action Plans (CAPs) by developing sound remediation plans and ensuring adequate documentation.
- Lead and/or participate in meetings and forums to provide control-related updates and learn about new initiatives.
- Contribute to building a positive risk culture and a strong controls mindset across the wider team.
What We're Looking For
We are looking for a candidate who is highly motivated, inquisitive, and has a keen eye for detail.
Required Qualifications:
- Bachelor's/University degree or equivalent experience;
- Minimum 5-8 years of relevant experience in process reviews/improvements, risk and controls, internal/external audit, compliance, or operational risk management;
- Proven experience in risk and control-related functions in the financial industry and in implementing sustainable solutions and improving processes;
- A strong understanding of Markets business and associated risk and controls;
- Experience in audit and similar risk and control areas in financial services industry is preferred.
Skills & Competencies:
- Outstanding leadership, communication, and influencing skills to work effectively with control operators, senior leaders and audit partners.
- Strong analytical, problem-solving and decision-making skills to identify, evaluate and resolve risk and control issues.
- Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
- Excellent judgment and the ability to self-identify emerging issues and develop creative solutions.
- Strong organizational skills with the ability to multitask, prioritize tasks based on criticality, and adapt to change.
- A self-starter and team player with the ability to foster working relationships across multiple lines of business and interact successfully with multicultural/virtual teams.
- Strong written and oral communication skills, with the ability to share insights and raise appropriate questions.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and SharePoint.
Why Join Us?
This role offers a unique development opportunity to:
- Become part of a global team of Markets Risk and Control professionals.
- Gain deep product and process knowledge across all asset classes.
- Get direct exposure to internal partners, stakeholders, and external clients, enhancing your professional network and experience.
- Exercise accountability and ownership with an appetite for continuous improvement in a flexible and dynamic environment.
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Job Family Group:
Controls Governance & Oversight
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Job Family:
Cross-disciplinary Controls
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Time Type:
Full time
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Most Relevant Skills
Analytical Thinking, Assessment, Business Acumen, Constructive Debate, Controls Lifecycle, Governance, Issue Management, Process Design, Risk Management Lifecycle, Stakeholder Management.
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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