Job Description

Job Location Serbia - Belgrade Position Type Full Time

About Acadia.io

2025 AdAge Best Places to Work

2024 AdAge A-List - Performance Marketing Agency of the Year

2023 & 2022 Best Places to Work, The Atlanta Business Chronicle

Small Ad Agency of the Year AdAge

Acadia is a team of creative minds and driven marketing professionals. We're a small but growing team! Our mission is to be an elite digital growth platform, for the mid-market disrupter, in order to create opportunity, meaning, & connection for the communities we serve.

Our Core Values

• Can-do: We dedicate ourselves to helping our clients and co-workers reach their fullest potential. We demonstrate courage and urgency to find and take ownership.

• Curiosity: We show genuine interest. We are the first to ask why, the first to research, and the first to understand. We ask questions until we fnd the path to conquer obstacles and build solutions

• Candor: We are honest and transparent in all our actions. We strive to foster positive and mutually beneficial relationships — where respect and humanity thrive.

• Community: We will make lives better for those people, clients, and other deserving causes that we care deeply about.

We are seeking a highly organized and proactive strategist with a passion for data and client collaboration to join our full-service CRO agency. As a CRO Strategist, you’ll play a key role in ensuring our clients’ testing programs run smoothly from start to finish — managing timelines, communication, and analytics with precision.

This role is ideal for someone who thrives on structure, loves keeping projects moving, and takes ownership of details big and small. You’ll support your Senior CRO Strategist in coordinating test execution, analyzing performance data, preparing presentations, and managing communication between clients, designers, developers, and internal teams. Strong communication, organization, and analytical skills are essential.

Education & Professional Experience

• Experience in digital marketing, analytics, or account/project management.
• Proven experience managing multiple clients or projects simultaneously in a fast-paced environment.
• Strong written and verbal communication skills; comfortable leading client calls and summarizing next steps.
• Experience working with website analytics (e.g., GA4, Hotjar, Clarity) and interpreting performance data.
• E-commerce experience preferred.
• Previous CRO, testing, or web project management experience is a plus but not required.

Responsibilities

• Project & Task Management (25%)

  • Keep client trackers, dashboards, and Wrike projects up to date
  • Ensure all deliverables are clearly assigned, on schedule, and completed between calls.
  • Review client dashboards daily to confirm progress toward monthly deliverables.
  • Partner with developers, designers, QA, and the entire Back of House team to track task progress and escalate issues when needed.
  • Ensure all elements of a test (planning, copy, design, development, etc.) are executed with the highest quality and delivered on schedule.
    
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• Analytics & Reporting (25%)

  • Monitor live test performance and validate event tracking accuracy.
  • Analyze test results using Google Analytics and other data platforms, depending on the client analytics stack.
  • Support your Senior Strategist in reviewing findings, building client presentations, and communicating data-driven recommendations.
    
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• Test Planning, Coordination & QA (25%)

  • Support your Senior Strategist on crafting test ideas; plan and document test strategy, including: identifying test variants, hypothesis, supporting evidence, and KPIs.
  • Submit dev tickets for new tests or implementations; monitor tickets to ensure they progress as needed to remain on schedule.
  • Review preview links, manage client approvals, and help troubleshoot issues.
  • Perform live QAs to ensure tests meet scope and perform correctly across devices.
  • Draft compelling copy as needed for tests, including headlines and descriptions based on client’s brand guidelines and overall marketing strategy.
  • Supporting the CRO team in other projects and tasks as needed.
    
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• Client Communication & Relationship Management (25%)

  • Serve as a primary day-to-day point of contact for clients; build trust through reliability, responsiveness, and clarity.
  • Work with your Senior Strategist to prep client call agendas & decks.
  • Support your Senior Strategist on client calls; send post-call recaps and ensure next steps are clearly documented.
  • Monitor client Slack channels and inboxes for updates, questions, and deliverables.

Qualifications

Education & Professional Experience

• 3-5 years of marketing experience

• Extremely detail-oriented
• Strong organizational and time management skills; exceptional attention to detail.
• Excellent communicator — clear, professional, and client-centered.
• Data-driven thinker; comfortable interpreting performance data and spotting insights.
• Self-directed and proactive; takes ownership of tasks without needing close supervision.
• Tech-savvy and comfortable learning new tools quickly.
• Familiarity with: GA4, Wrike, Slack, Shopify, Figma, and common testing tools (Monetate, Convert, VWO, etc.) preferred but not required.