We are looking for a Digital Experimentation (CRO) Analyst to join the VMO2 Experimentation (CRO) teams within the Digital division. You will be working in a fast-paced, ever evolving, fun and friendly cross-functional squad environment. Teams are responsible for optimising and improving the VMO2 digital experience by solving customer problems while achieving business goals, through quick cycles of data-led experiments and innovation, maintaining excellent customer experience.

This role is hands-on, data-driven and impact-focused. You will be responsible for providing evaluations based on experiments while turning web analytics, funnel analysis and customer insights into clear recommendations that shape business priorities and improve outcomes across the Digital journeys.

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too. We put our customers first, making life simpler, smoother, and more joyful. With big ambitions and a brilliant team, we’re building a more connected future for everyone.

Our ways of working

We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days each month connecting in person.

That doesn’t just mean time in the office, it could be team meetings, offsites, volunteering days, cross-functional projects, or away days - anywhere meaningful collaboration happens. What matters is making those moments purposeful, so when we come together, it really counts.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

In order to be considered, you must have the following experience;
* Proven experience working in a Martech/Adtech or data-driven marketing environment.
* Knowledge or experience of Google Cloud Platform products such as BigQuery, database SQL or experience with similar cloud solutions would be desirable.
* Have a practical knowledge and passion for stats and data models and visualisation Tableau and data warehouse
* Hands-on experience using digital analytics and optimisation platforms, ideally Optimizely or a comparable enterprise tool.
* Proficient in using data visualisation tools such as Looker or Tableau.
* Thrives in fast‑paced, delivery-focused environments and makes clear, decisive prioritisation calls to overcome challenges.

We'd also love you to bring;
* Data processing for customer segmentation: SQL is highly desirable, Javascript including Node.js or Python would be an advantage.
* Enjoys task-focused delivery, a fast pace of work, overcoming challenges by careful and swift prioritisation calls.

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a two stage interview process.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.