CRM Solutions Architect IV (Microsoft Dynamics 365)

Annual Compensation Range: $120,000K - $130,000K, Full-Time, Benefit Eligible
Profession: Healthcare Information Technology / CRM Solutions Architecture
Location: Remote
Travel: Minimal, less than 10%

About the Position:

Are you a strategic CRM expert with deep Microsoft Dynamics 365 experience and a passion for designing scalable enterprise solutions? We are seeking a highly skilled CRM Solutions Architect IV to lead the architecture, customization, integration, and optimization of enterprise CRM solutions that align with business objectives and user needs.

In this role, you will collaborate cross-functionally with business stakeholders, development teams, and enterprise application leaders to deliver innovative Microsoft Dynamics 365 and Power Platform solutions that drive operational excellence and business transformation.

If you thrive in a fast-paced, collaborative environment and enjoy solving complex business challenges through technology, we encourage you to apply.

What You’ll Do

• Design and implement scalable CRM architecture solutions using Microsoft Dynamics 365
• Lead technical design sessions and provide architectural guidance to development teams
• Collaborate with stakeholders to gather, analyze, and translate business requirements into technical specifications
• Oversee CRM customizations, integrations, workflows, and automation initiatives
• Guide the integration of CRM systems with enterprise applications and external data sources
• Develop and maintain architecture documentation, workflows, operational procedures, and technical standards
• Ensure CRM solutions meet performance, scalability, and security requirements
• Provide mentorship and technical leadership to CRM developers and engineers
• Coordinate implementation activities, testing, deployment, and system validation
• Recommend enhancements and continuous improvement opportunities across business applications
• Follow software development lifecycle (SDLC) and program development best practices

Required Qualifications

• 7+ years of experience with Microsoft Dynamics CRM / Dynamics 365
• Strong experience with:
  • C# Plugins
  • Actions & Workflows
  • JavaScript customization and development
• Hands-on experience with Microsoft Azure and Power Platform technologies including:
  • Power Automate (Flows)
  • PowerApps
  • Dataverse
• Experience integrating CRM systems with enterprise applications and third-party platforms
• Familiarity with Git/GitHub and source control best practices
• Strong understanding of Software Development Life Cycle (SDLC)
• Experience gathering, documenting, and translating user requirements
• Strong analytical, problem-solving, and business acumen skills
• Excellent verbal, written, presentation, and collaboration skills
• Self-starter mindset with the ability to manage multiple concurrent priorities

Preferred Qualifications

• Bachelor’s degree from an accredited college or university, or equivalent professional experience
• Experience mentoring or leading technical teams and project initiatives
• Strong project management lifecycle knowledge
• Ability to drive innovation and continuous improvement initiatives

What Makes You Successful

• You are highly collaborative and build strong relationships across all organizational levels
• You bring a proactive, solutions-oriented mindset
• You thrive in dynamic environments and adapt quickly to change
• You demonstrate integrity, accountability, and professionalism in all interactions
• You enjoy identifying new ways to improve systems, processes, and user experiences

Why Join OBHG?

Purposeful, misson-driven, and life-saving work. Join the forefront of women's healthcare with OB Hospitalist Group (OBHG), the nation’s largest and only dedicated provider of customized obstetric hospitalist programs. Celebrating 20 years of pioneering excellence, OBHG has transformed the landscape of maternal health. Our mission-driven company offers a unique opportunity to elevate the standard of women's healthcare, providing 24/7 real-time triage and hospital-based obstetric coverage across the United States. If you are driven to join a team that makes a real difference in the lives of women and newborns and thrive in a collaborative environment that fosters innovation and excellence, OBHG is your next career destination!

What We Offer - The Good Stuff: