Do you want to shape beneficial technologies with your ideas? Whether in mobility solutions, consumer goods, industrial technology, or energy and building technology – with us, you will have the chance to improve quality of life all across the globe.
As part of Bosch Power Tools, you will help set global standards with innovative products for craft, industry, home, and garden. We drive digital transformation, supporting our partners in developing digital offerings and boosting online sales. We focus on creating a consistent web brand image, managing media, developing platforms, and harmonizing IT systems. We also manage major IT investments to help our business units grow efficiently and successfully.
Welcome to Bosch.
► Complete training on the SAP Sales and Service Cloud solution to provide support to the Product Owner, CRM Capability Experts, and the C4C Team in general
► Provide support for both Sales and Service modules to end users from Countries and Regions applying the Support Concept
► Communicate with different departments and business roles in order to support the Sales and Service Cloud implementation process
► Create, maintain, and improve existing SAP C4C training documentation
► Organize and deliver trainings to SAP C4C end-users
► Provide support across different testing activities (User Department testing, Regression testing, UAT, and Integration testing)
► Cooperate with the technical department during the implementation of technical requirements and bug-fixing processes
► Assist in creating documentation for business and technical requirements
► Test SAP Sales and Service solutions and document bugs
► Manage manual and automated data imports into the system
► Document processes and interfaces
► Perform data quality checks
► Relevant university degree (Business Administration, Organizational Sciences, Economics, or similar) with a focus on IT
► At least 3 years of experience with CRM Sales and/or Service solutions – SAP (preferred), Salesforce, Microsoft Dynamics 365, Oracle CRM, etc.
► Proven experience in CRM solution implementation (mandatory)
► Hands-on experience in support processes (mandatory)
► Exceptional presentation skills (mandatory)
► Familiarity with Agile methodology
► Knowledge of JIRA or similar tracking tools
► Advanced Excel knowledge
► Ability to work effectively in cross-functional teams and an international environment
► Strong communication skills, analytical mindset, and continuous willingness to learn
► Fluency in English
► Willingness to travel
► Eagerness to work with the newest technologies
► Proactive mindset and ability to adapt easily to new development environments—with full team support every step of the way
► Self-motivated approach with strong ownership of tasks and projects
► Strong team spirit with a natural openness to giving and receiving feedback
► Readiness to think outside the box and apply creative approaches to challenges
Your work-life balance is valuable to us, so we offer you:
Your health and well-being is important to us, so we have you covered:
We believe in a Life-Long Learning approach, supporting your growth through:
You will be part of a product company. You will contribute to developing end-to-end products that are delivered to Global OEMs.
Are you our new colleague?
Get ready to work #LikeABosch! Simply complete the contact form and submit your CV in PDF format and in English.
If you have any questions, feel free to contact us at HRing.team@rs.bosch.com.
The Bosch Group is a leading global supplier of technology and services. It employs roughly 417,900 associates worldwide (as of December 31, 2024). According to preliminary figures, the company generated sales of 90.5 billion euros in 2024. Its operations are divided into four business sectors: Mobility, Industrial Technology, Consumer Goods, and Energy and Building Technology. With its business activities, the company aims to use technology to help shape universal trends such as automation, electrification, digitalization, connectivity, and an orientation to sustainability. In this context, Bosch’s broad diversification across regions and industries strengthens its innovativeness and robustness. Bosch uses its proven expertise in sensor technology, software, and services to offer customers cross-domain solutions from a single source. It also applies its expertise in connectivity and artificial intelligence in order to develop and manufacture user-friendly, sustainable products. With technology that is “Invented for life,” Bosch wants to help improve quality of life and conserve natural resources. The Bosch Group comprises Robert Bosch GmbH and its roughly 470 subsidiary and regional companies in over 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. Bosch’s innovative strength is key to the company’s further development. At 136 locations across the globe, Bosch employs some 86,900 associates in research and development, of which nearly 48,000 are software engineers.
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