This role is responsible for translating enterprise CRM strategy into actionable domain and value-stream roadmaps, managing business stakeholders, and ensuring every release delivers measurable business value. The Product Manager sits between strategic intent and execution owning end-to-end process design for assigned domains, driving investment prioritization, and coaching Product Owners and Product Leads to elevate overall team performance. This is a high-visibility, high-accountability role for an experienced product professional who thrives at the intersection of business strategy, technology delivery, and stakeholder alignment.
Product Vision & Strategy
Translate the enterprise CRM vision into clear, executable domain and value-stream strategies
Maintain a deep understanding of business priorities and technology capabilities to inform product direction
Partner with the Product Director to align domain strategy to multi-year enterprise roadmap goals
Articulate the 'why' behind product decisions to stakeholders, delivery teams, and executive audiences
Roadmap Ownership
Own the domain or value-stream roadmap end-to-end, including sequencing, dependencies, and milestones
Ensure roadmap priorities reflect a balanced view of business value, technical risk, and delivery capacity
Maintain roadmap currency and communicate changes proactively to stakeholders and delivery teams
Collaborate with Product Owners to bridge domain roadmap intent to sprint-level execution
Investment & Priority Decisions
Recommend prioritization decisions based on business value, risk exposure, and delivery feasibility
Develop and maintain a structured business case framework to support investment decisions
Engage with stakeholders to validate priorities and secure alignment on trade-off decisions
Monitor value delivery against investment expectations and adjust priorities accordingly
Stakeholder & Executive Management
Serve as the primary relationship owner for business stakeholders across assigned domains
Facilitate regular business reviews, roadmap updates, and escalation resolution with leaders
Build strong, trust-based partnerships with technology, data, architecture, and compliance teams
Represent the product organization in cross-functional forums and strategic planning sessions
Business Process Ownership
Own end-to-end process design for CRM domains under management
Ensure process designs align to enterprise standards while meeting line-of-business operational needs
Identify and drive process improvement opportunities surfaced through delivery, data analysis, or stakeholder feedback
Partner with operational SMEs and business analysts to document and validate process designs
Delivery Accountability
Accountable for delivery outcomes across releases within assigned domains
Monitor delivery health across Product Owner-led sprint teams and escalate risks proactively
Ensure release readiness through milestone tracking, scope management, and cross-team coordination
Review and accept release-level deliverables to confirm alignment to strategic intent
Backlog Management
Oversee backlog health, alignment, and quality across owned domains
Define backlog grooming standards and ensure Product Owners maintain prioritized, actionable queues
Provide strategic direction on feature prioritization and backlog sequencing
Validate that backlog items reflect the right level of business, technical, and compliance detail
Data & Platform Stewardship
Ensure domain deliverables align to enterprise data and architecture standards
Champion data quality, platform governance, and scalability considerations in all product decisions
Partner with data and architecture teams to review and approve data design decisions
Escalate systemic data quality or platform compliance issues to the Product Director
Risk, Controls & Compliance
Ensure product requirements address applicable risk, control, and compliance obligations
Partner with Legal, Compliance, and Risk teams to identify and resolve regulatory requirements
Monitor delivery to confirm that controls are properly embedded into features and user acceptance criteria
Represent the product team in regulatory, audit, and controls review forums as needed
Change, Adoption & Enablement
Own the release-level enablement plan including training, communication, and adoption milestones
Measure and track feature adoption post-launch and drive corrective action where adoption falls short
Partner with change management resources to ensure business readiness for each release
Build success metrics for enablement and report outcomes to stakeholders
People & Team Leadership
Coach, mentor, and develop Product Owners and Product Leads within the CRM product organization
Conduct regular one-on-ones, provide actionable feedback, and support career growth planning
Foster a high-performance team culture rooted in accountability, transparency, and continuous improvement
Identify skill gaps within the team and partner with the Product Director on development strategies
Success Metrics & Outcomes
Track value realization across releases and report on KPIs tied to business outcomes
Define domain-level success metrics in collaboration with business stakeholders and the Product Director
Establish a regular cadence for outcome reporting and communicate results clearly to executive audiences
Leverage delivery and adoption data to refine prioritization and inform future roadmap decisions
7+ years of experience in product management, business strategy, delivery leadership, or a related role
Bachelor's degree in Business, Technology, Finance, or a related field or equivalent professional experience; MBA preferred
Demonstrated experience managing CRM products or platforms; Salesforce experience strongly preferred
Proven track record of owning a product roadmap and delivering outcomes against strategic business objectives
Experience managing stakeholder relationships across business and technology organizations
Strong analytical skills with the ability to build business cases, interpret KPIs, and drive data-informed decisions
Excellent verbal and written communication skills able to influence and present to executive audiences
Deep understanding of Agile/Scrum delivery methodologies and experience leading cross-functional product teams
Working knowledge of data architecture, platform integrations, and enterprise technology ecosystems
Familiarity with risk, compliance, and regulatory requirements in a banking or financial services environment
Nice to Have
Experience with Salesforce Financial Services Cloud (FSC), including data model and workflow design
Prior experience in financial services banking, wealth management, commercial lending, or capital markets
Familiarity with financial services regulatory frameworks (e.g., BSA/AML, KYC, Reg E, FINRA)
Experience leading product delivery for relationship banking, treasury management, or wealth management platforms
Exposure to Salesforce platform governance org strategy, permission model, integration patterns
Salesforce certifications such as Salesforce Certified Administrator, Platform App Builder, or Business Analyst
Experience with enterprise data governance frameworks and master data management (MDM) concepts
Track record of building and developing high-performing product teams
Product management, Product roadmap, salesforce crm, crm systems, Data, salesforce FSC
Product management,Product roadmap,salesforce crm,crm systems,Data,salesforce FSC
Expert Level
This is a Contract to Hire position based out of Richardson, TX.
The pay range for this position is $75.00 - $95.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully onsite position in Richardson,TX.
This position is anticipated to close on Oct 16, 2026.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
We’re TEKsystems and TEKsystems Global Services. We accelerate business transformation for our customers, so they can capitalize on change and master the momentum of technology. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.
TEKsystems and TEKsystems Global Services are Allegis Group companies.
