Welltech

CRM Manager

Welltech  •  Warsaw, PL (Onsite)  •  2 hours ago
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Job Description

Who Are We?

Welltech is a global wellness technology company with Ukrainian roots. Our mission is to build and scale wellness apps globally through state-of-the-art, tech-driven performance marketing.

We are one of the most established players in the wellness app space, and we are accelerating. Over 25.5 million people across the world use our apps — Muscle Booster, Yoga-Go, and WalkFit — to build healthier habits, move more, and feel better every day. Every subscription represents a real person making a real change in their life, and we take that seriously.

With 500+ people across hubs in Cyprus, Ukraine, Poland, Spain, and the UK, we combine the scale of a market leader and the drive of a team that's just getting started.

What We're Looking For

We are seeking a motivated and detail-oriented CRM Manager to support our lead remarketing and automated communication programs. Working closely with senior members of the CRM team, this role will help drive first subscription conversion by supporting the execution of lifecycle campaigns, assisting with lead journey mapping, and contributing to a culture of testing and continuous improvement.

Key Responsibilities:

Lifecycle Strategy & Execution

  • Support the CRM Acquisition Lead in executing the remarketing strategy for non-converted leads, helping monitor performance against first subscription targets.

  • Assist in building and maintaining automated journeys, including segmentation set-up, QA, and basic troubleshooting, under guidance.

  • Learn how messaging and lifecycle content align to customer behaviour and journey context, contributing observations to team discussions.

Campaign Development, Content & Personalisation

  • Help execute personalised campaigns that communicate the value proposition, working from established messaging frameworks.

  • Support the Content Lead by drafting simple briefs and helping coordinate copy and creative requests.

  • Assist with tailoring messaging for different segments and funnel stages, learning how tone and positioning shift across audiences.

  • Support QA of content and creative to help ensure consistency across touchpoints.

Testing, Optimisation & Analytics

  • Participate in setting up simple A/B tests against a pre-defined framework, assist in collecting and organising campaign data, supporting reporting for the wider team.

  • Help document learnings from tests and campaigns, building an understanding of what drives performance.

Cross-Functional Collaboration

  • Support the CRM team in day-to-day coordination with monetization, Performance Marketing, Product, and Analytics.

  • Build working relationships with the Lifecycle Content Lead and other cross-functional partners.

  • Help ensure cross-channel consistency across lifecycle campaigns, paywall experiences, and in-app messaging.

The ideal profile

  • 1+ years' experience in CRM, lifecycle marketing, marketing automation, or related field

  • Some exposure to email/push tools (Reteno, Braze, or similar)

  • Basic understanding of CRM/lifecycle tech stack; comfortable learning new systems

  • Able to assist with data collection and basic reporting

  • Awareness of email deliverability basics, with interest in deepening this knowledge

  • Organised, with growing proficiency in JIRA, Asana, Confluence, Notion, or Slack

  • Strong written communication; developing presentation/storytelling skills

  • Willing to learn segmentation, event logic, and trigger mapping

  • Comfortable managing multiple tasks in a fast-paced, team-supported environment

Hiring Journey

⭕️ Recruiter call --> ⭕️ Hiring Manager Chat --> ⭕️ Competency Interview

Check out some of our products

Muscle Booster — https://musclebooster.fitness/

Yoga-Go — https://yoga-go.io/

WalkFit - http://walkfit.pro

Welltech

About Welltech

Unlocking Wellness for every body

Welltech’s purpose is to move everybody to start and stay well for life! Every trend, every piece of feedback and data, every experiment, and innovative solution we introduce fuels the way we unlock wellness for and with our users. While appreciating and celebrating who they are, we strive to help them turn small choices into lasting, joyful habits. And that makes us proud of every step they take on their journey to living well, every day

Disrupting Industry

We’re a global tech company of Ukrainian origin, founded in 2015, and a fast-growing global player with five hubs across Europe. With more than 220 million installs of our apps, Welltech offers disruptive, engaging fitness and wellness solutions. We are genuinely committed to creating value and ensuring a workplace where our talented, diverse individuals feel they belong as we shape the future of the health and fitness industry. Everything we do is driven by our purpose and guided by integrity, a testament to the trust we build - today and tomorrow.

Reimaging Ourselves

We know that our users need our support at every step of their wellness journey, and we are in an always-on process of training ourselves to be an ultimate wellness partner for them. Lifestyle change doesn't happen overnight - it has to start with us! More than 700 Welltechers are empowered to be the change we want to make, and our values clearly attest to that: we grow together, we drive results, we lead by example, and we are well-makers.

Industry
Arts & Entertainment
Company Size
501-1,000 employees
Headquarters
Limassol, CY
Year Founded
2015
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