About RSPCA Queensland
For more than 140 years, RSPCA Queensland has been a leading animal welfare charity, dedicated to improving the lives of animals - whether domestic, farmed, or native. We care for over 42,000 animals annually, relying on the generosity of animal lovers like you to fund 91% of our life-changing services.
Our Purpose: We exist for animals to live better lives.
Our National Lottery Program
Help grow one of Australia's fastest-growing subscription and loyalty marketing programs.
Our national lottery is one of Australia's fastest-growing fundraising products, operating much like a sophisticated e-commerce subscription business.
Every campaign acquires new customers, while our Pet Supporter loyalty program focuses on retaining them through personalised lifecycle marketing, CRM, customer experience and continuous optimisation.
We're looking for an experienced Loyalty Marketing Specialist who enjoys combining commercial thinking with creativity to build smarter customer journeys, improve retention, increase lifetime value and grow recurring revenue.
If you love analysing customer behaviour, testing new ideas and creating personalised experiences that keep customers coming back, we'd love to hear from you.
About the Role
This isn't a traditional marketing role.
You'll sit at the centre of our national lottery and loyalty program, owning the supporter journey from acquisition through to long-term retention.
You'll work across CRM, lifecycle marketing, email marketing, segmentation, automation, customer experience and campaign optimisation to increase supporter lifetime value and grow recurring revenue.
This is a hands-on role for someone who enjoys wearing multiple hats. One day you might be building automated customer journeys or analysing supporter behaviour, the next you'll be writing compelling EDM copy, developing campaign content or identifying new opportunities to improve conversion and retention.
No two days are the same.
What You'll Do
You'll help shape the future of our Pet Supporter program by:
About You
You're someone who genuinely enjoys understanding people and what keeps them engaged.
You think like both a marketer and an analyst. You're just as comfortable writing high-performing EDM copy as you are analysing campaign performance, building customer segments, optimising automated journeys and identifying opportunities to improve conversion, retention and customer lifetime value.
You enjoy owning projects from idea through to execution and aren't afraid to jump between strategy and hands-on delivery.
What You’ll Bring
You'll stand out if you have experience with:
Why You Will Love This Role
Every ticket sold and every Pet Supporter who stays with us helps provide shelter, veterinary care and second chances for thousands of animals each year.
You'll join a collaborative and passionate fundraising team where your ideas are encouraged, innovation is celebrated and your work creates genuine impact.
We also offer:
This role would suit someone currently working as a:
Interested?
If this sounds like the perfect opportunity for you, apply today!
Successful candidates will be required to undergo a Police Check for the safety and well-being of the community, staff, and animals. A pre-employment medical assessment may also be required.
RSPCA Queensland acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land. We are an equal opportunity employer committed to a fair and inclusive hiring process, welcoming applicants of all backgrounds, regardless of faith, ethnicity, sexual orientation, or gender identity.
The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.
