Audemars Piguet

CRM Lead Coordinator

Audemars Piguet  •  Madrid, ES (Onsite)  •  5 days ago
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Job Description

The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business.

If this journey inspires you, come chart your own path within our family and let’s continue creating the extraordinary. Together, let's write the next chapter of your career!

Working in collaboration with retail tean and under the authority of the Retail Manager, the CRM Coordinator will drive customer engagement and optimize CRM performance.

  • Manage and maintain the CRM database, ensuring high standards of data integrity an accuracy.
  • Develop and implement CRM strategies to improve customer engagement and retention.
  • Analyze customer data to generate insights that support sales initiatives.
  • Monitor CRM system performance and recommend enhancements to improves efficiency and functionality.
  • Callaborate with sales and marketing teams to design targeted campaigns based on customer segmentation.

Qualifications

To be success in this role, we are looking for a candidate who brings a strong client - centric mindset, excellent interpersonal skills and passion for delivering outstanding luxury experience.

  • 3 + years experience in CRM department.
  • Strong motivational skills
  • Excellent written and spoken English, additional languages are a plus.
  • Ability to handle a complex, multifaced role under preassure.

Additional Information

Competitive salary.

Professional development opportunities

Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Audemars Piguet

About Audemars Piguet

Audemars Piguet is the oldest fine watchmaking manufacturer still in the hands of its founding families (Audemars and Piguet). Based in Le Brassus since 1875, the company has nurtured generations of talented craftspeople who have continuously developed new skills and techniques, broadening their savoir-faire to set rule-breaking trends. In the Vallée de Joux, at the heart of the Swiss Jura, Audemars Piguet has created numerous masterpieces, testament to the Manufacture’s ancestral savoir-faire and forward-thinking spirit. Sharing its passion and savoir-faire with watch enthusiasts worldwide through the language of emotions, Audemars Piguet has established enriching exchanges among fields of creative practices and fostered an inspired community. Seek Beyond.

Industry
Fashion & Apparel
Company Size
1,001-5,000 employees
Headquarters
Le Brassus, CH
Year Founded
1875
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