Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.
We are looking for a highly motivated and detail-oriented CRM Executive with at least 2 years of experience to join our marketing or customer engagement team. The ideal candidate will have hands-on experience with CRM tools and platforms, and a strong understanding of customer lifecycle management. Experience within the e-commerce or iGaming sectors will be considered a significant advantage.
As a CRM Executive, you will support the planning, execution, and optimization of customer communication strategies to increase engagement, retention, and customer lifetime value.
Campaign Management:
Plan, execute, and analyze CRM campaigns across multiple channels (email, SMS, push notifications, in-app messaging).
Customer Segmentation:
Create and manage customer segments based on behavior, preferences, and lifecycle stages to drive targeted communications.
Content Coordination:
Work with content and design teams to ensure campaigns are visually appealing, personalized, and aligned with brand messaging.
Platform Management:
Use CRM tools (e.g., Salesforce, HubSpot, Braze, Klaviyo, Optimove, etc.) to set up, track, and optimize campaigns.
Data Analysis & Reporting:
Monitor key CRM metrics (open rates, click-through rates, conversion rates, churn, etc.) and generate actionable insights to improve performance.
Lifecycle & Retention Strategy:
Assist in developing and refining customer retention and reactivation strategies.
Compliance & Best Practices:
Ensure all CRM communications comply with relevant data protection laws (e.g., GDPR) and follow industry best practices.
Collaboration:
Work closely with product, customer support, and marketing teams to align CRM strategies with broader business goals.
Minimum 2 years of experience in a CRM or customer retention role.
Hands-on experience with at least one CRM platform (e.g., Salesforce, HubSpot, Braze, etc.).
Strong analytical skills and experience with A/B testing and performance tracking.
Excellent written and verbal communication skills.
Strong organizational skills and attention to detail.
Experience in e-commerce or iGaming is highly desirable.
Familiarity with HTML for email is a plus.
Proactive, data-driven, and customer-focused mindset.
✨ Career Growth & Learning: Exciting challenges and professional development opportunities.
🛂 Official Employment: Fully compliant with Cyprus & EU laws, including support for family relocation
✈️ Relocation Package: Includes flight tickets and two weeks of accommodation
🏋️ On-Site Fitness Corner: Stay active while at work!
🗣 Language Courses: Partial reimbursement for language learning.
🎁 Birthday Gift: Because your special day matters to us!
🌴 Paid Time Off: 24 annual vacation days to relax and recharge.
🥗 Office Meals: Enjoy breakfasts and lunches (partially covered by the company).
Join us in shaping the future of CRM marketing! 🚀
Reshape marketing
with us. Let’s work!
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Medier is more than just a marketing agency. We're your dedicated creative marketing partner. We consider ourselves on a holistic, data-driven approach, covering the entire spectrum of the marketing landscape. With expertise in digital and social media, PR, event management, influencer collaborations, and network engagement, we craft visionary campaigns tailored precisely to our client's unique needs.
Medier is a team of diverse marketers, brand storytellers, experienced media buyers, and international partners. Guided by award-winning specialists, our agency synthesizes innovation, passion, and deep expertise.
Join us to reshape the landscape of marketing.
