Job Description

🚚✨ Ready to take your career in an exciting new direction? 💼🚀

At PODS Moving & Storage, we’re not just delivering containers—we’re delivering smarter solutions and unforgettable experiences. Join a team that’s redefining convenience, blending innovation with heart, and making every customer journey a little easier. Your next great move starts here.

We run on a hybrid, 3:2 schedule with a comprehensive benefits package.

NOTE: We are only considering local candidates at this time.

The Senior Analyst CRM role plays a key part in executing daily revenue-generating campaigns using Salesforce Marketing Cloud, helping us connect with customers and drive business growth. Communication is essential to our customers' experience and serves as a critical channel for driving customer success.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Build, test, and deploy targeted email marketing campaigns using Salesforce Marketing Cloud, ensuring accuracy, brand consistency, and best practices.
• Maintain and optimize automation workflows within SFMC (including Journey Builder, Automation Studio, and Email Studio) to support recurring and trigger-based campaigns.
• Collaborate with internal stakeholders to gather requirements, translate them into technical specifications, and implement campaigns accordingly.
• Ensure email deliverability by following best practices in CAN-SPAM compliance, IP warming, and sender reputation management.
• Conduct A/B testing and performance analysis to refine messaging, subject lines, and sending strategies.
• Monitor campaign performance metrics (open rate, click-through rate, conversions, etc.) and provide actionable insights for continuous improvement.
• Assist with troubleshooting issues related to data flows, email rendering, and platform errors.
• Maintain thorough documentation of campaign setup, processes, and system configurations.
• Stay current with SFMC platform updates, new features, and email marketing trends to continuously enhance platform usage.

MANAGEMENT & SUPERVISORY RESPONSIBILTIES

Job is NOT directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management), however, will be responsible for directing technical resources.

JOB QUALIFICATIONS: Education & Experience Requirements

• Bachelor’s degree required, preferably in analytics, marketing, or related field
• 2 - 4 yrs experience with Enterprise level experience with Salesforce Marketing Cloud preferred
• Ability to think critically, identify solutions and deliver recommendations based on data and analysis.
• Proven ability to organize multitude of tasks, projects and information simultaneously
• Must have excellent communication and organizational skills and work well under pressure in a fast-paced environment with minimum supervision
• Must be able to work independently and also be team-oriented, reliable and dependable
• Strong initiative, creative thinking, attention to detail and work ethic

PHYSICAL REQUIREMENTS

• Ability to sit at a desk and use a computer for up to 8 hours a day; Ability to use hands and fingers to type on a keyboard and use a mouse to navigate; Vision sufficient to view small details on a computer monitor
• Ability to stand and walk up to 8 hours a day; ability to stoop, bend and lift boxes weighing up to 50 lbs.
• Ability to hear and verbally communicate using a telephone handset and/or connected headset device

WORKING CONDITIONS

• Regular business hours. Some additional hours may be required.
• Travel requirements: None
• Climate-controlled office environment during normal business hours.
• Regular attendance and punctuality required
• May be subject to pre-employment criminal background check and/or drug screening as well as random drug screenings in accordance with company policy

DISCLAIMER

The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job.

Equal Opportunity, Affirmative Action Employer

PODS Enterprises, LLC is an Equal Opportunity, Affirmative Action Employer. We will not discriminate unlawfully against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, marital status, place of birth, military service status, or other basis protected by law.