Job Description

Responsibilities and Duties:

• Customization and Configuration:
  • Customize and configure Microsoft Dynamics CRM to meet business requirements.
• Plugin Development:
  • Develop plugins to extend the functionality of Microsoft Dynamics CRM.
• Integration:
  • Integrate Microsoft Dynamics CRM with other business systems and applications.
• Workflow Development:
  • Design and implement workflows to automate business processes within Microsoft Dynamics CRM.
• User Training:
  • Provide training to end-users on Microsoft Dynamics CRM functionality.
• Troubleshooting:
  • Troubleshoot and resolve issues related to Microsoft Dynamics CRM.
• Data Migration:
  • Assist in data migration activities, ensuring accurate and seamless data transfer.
• Custom Reporting:
  • Develop custom reports using Microsoft Dynamics CRM reporting tools.
• Security Management:
  • Implement and manage security configurations within Microsoft Dynamics CRM.
• Upgrade and Patch Management:
  • Stay informed about updates and patches for Microsoft Dynamics CRM and apply them as needed.
• Documentation:
  • Create and maintain technical documentation related to Microsoft Dynamics CRM configurations and customizations.

Qualifications:

• Education:
  • Bachelors degree in Computer Science, Information Technology, or a related field.
• Experience:
  • Minimum of 2+ years of experience as a CRM Developer, with a focus on Microsoft Dynamics CRM.
• Technical Skills:
  • Proficiency in Microsoft Dynamics CRM customization and configuration.
  • Experience in plugin development, workflow development, and data migration.
  • Familiarity with Microsoft Dynamics CRM reporting tools.
• Integration:
  • Experience integrating Microsoft Dynamics CRM with other business systems.
• Communication:
  • Excellent communication skills with the ability to collaborate with both technical and non-technical stakeholders.
• Problem-Solving:
  • Strong problem-solving skills and the ability to troubleshoot technical issues.
• Adaptability:
  • Ability to adapt to changing project requirements and priorities.