TITAN Group is seeking an experienced CRM Architect to lead the technical design, roadmap, and lifecycle management of Microsoft Dynamics 365 CRM across the organization.
This role will be based at TITAN’s Headquarters in Athens, Greece.
The CRM Architect will play a pivotal role in shaping the Group’s CRM strategy, ensuring that the solution aligns with enterprise architecture standards and long-term business objectives. Acting as a trusted partner to internal stakeholders and a challenger to external consultants, you will drive a scalable, secure, and business-aligned CRM ecosystem.
As part of the Group Enterprise Applications Team, you will collaborate with business and IT leaders across regions to deliver innovative, value-driven solutions that enhance customer relationship management and data-driven decision-making.
Candidate Profile
TITAN Group is a Belgium registered company and a leading international business in the building and infrastructure materials industry, with passionate teams committed to providing innovative solutions for a better world. With most of its activity in the developed markets, the Group employs more than 6,000 people and serves customers in over 25 markets, on four continents. It holds prominent positions in the United States, Europe - including Greece, the Balkans, the United Kingdom, Italy, France - and the Eastern Mediterranean. The Group also has joint ventures in Brazil and India. With more than 120-year history, TITAN has always fostered a family-and entrepreneurial-oriented culture for its employees and works tirelessly with its customers to meet the modern needs of society while promoting sustainable growth with responsibility and integrity. TITAN has set a net-zero goal for 2050 and has its CO₂ reduction targets validated by the Science Based Targets initiative (SBTi). The Group is listed on Euronext in Brussels and Paris and the Athens Exchange, and its US business is listed on NYSE.
