Freudenberg Group

CRM Aftermarket Data Specialist

Freudenberg Group  •  Braşov, RO (Onsite)  •  8 days ago
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Job Description

Working at Freudenberg: We will wow your world!

Responsibilities:

  • Data Research: Conduct fact-driven research into corporate structures and projects to ensure CRM data reflects reality;
  • Request Management: Respond to "Market Research Request" app inquiries about the global user base. Proactively collaborate with internal users to clarify request details, maintaining a high standard of service within a 24-hour SLA;
  • Database Maintenance: Create and update records within the C4C CRM software to maintain high data quality standards;
  • Partner Coordination: Interface with research partners (e.g., Industrial Info Resources - IIR) to clarify or correct information regarding global projects.

Qualifications:

  • Bachelor's degree in Business Administration, Economics, Engineering or related discipline;
  • Experience in Sales/Sales Operations/Data Research position;
  • Strong proficiency in English;
  • Hand-on experience with C4C (SAP Cloud for Customer) is highly preferred, ideally within a Sales or Sales Support function;
  • High proficiency in Microsoft Excel;
  • Analytical mindset, attention to detail, and the ability to engage with users to clarify technical requests.

‎ ‎

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg Performance Materials SRL

Freudenberg Group

About Freudenberg Group

Freudenberg is a global technology group that strengthens its customers and society long-term through forward-looking innovations. Together with its partners, customers and research institutions, the Freudenberg Group develops leading-edge technologies and excellent products and services for about 40 markets and for thousands of applications: seals, vibration control components, technical textiles, filters, specialty chemicals, medical products and the most modern cleaning products.

Strength of innovation, strong customer orientation, diversity, and team spirit are the cornerstones of the Group. The 175-year-old company holds strong to its core values: a commitment to excellence, reliability and pro-active, responsible action.

In 2024, the Freudenberg Group employed more than 52,000 people in some 60 countries worldwide and generated sales of more than €11.95 billion.

Learn more about us and visit our digital home at freudenberg.com and read the stories that make us Freudenberg.​

Visit and follow us at

www.freudenberg.com

https://www.instagram.com/freudenberg.group/

www.youtube.com/FreudenbergGroup

*** Netiquette ***

We look forward to receiving your comments and posts. On behalf of all users, we ask for constructive contributions, mutual respect, courtesy and tolerance.

All contributions will be checked and we reserve the right to delete contributions. This applies in particular to unlawful content, incorrect statements, advertising for third parties, spam or slander. In addition, we reserve the right to remove comments that are otherwise inappropriate or incorrect.

Contributions made by external users do not necessarily reflect Freudenberg’s opinion.

Please find our data protect information here: https://www.freudenberg.com/fileadmin/downloads/english/Freudenberg_Social-Media-Data-Protection-Information.pdf

Legal Notice: https://www.freudenberg.com/legal-notice

Industry
Automotive & Mobility
Company Size
10,000+ employees
Headquarters
Weinheim, DE
Year Founded
Unknown
Website
freudenberg.com
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