Hybrid | National Portfolio | Mission‑Critical Environment
”Connecting People and Places to Make the World Work Better”.
We are seeking Expressions of Interest from experienced technical professionals for an upcoming opportunity within a major national critical‑infrastructure facilities portfolio. This role is central to ensuring safe, coordinated, and zero‑impact delivery of all planned shutdowns, outages, and high‑risk maintenance activities across geographically dispersed sites.
As the Critical Infrastructure Outage Planning Specialist, you will take full ownership of outage planning from initial scope through to execution and close‑out, acting as the single point of coordination between internal teams, specialist contractors, and network operations stakeholders.
The Position:
Lead end‑to‑end planning and coordination of shutdowns, outages, and high‑risk works
Manage Change Requests, approval workflows, and associated documentation
Develop, review, and maintain Method of Procedure (MOP) documents and back‑out plans
Coordinate with internal teams, subcontractors, and network operations centres
Maintain real‑time situational awareness during live outage execution
Ensure all works meet stringent safety, permit, and compliance requirements
Uphold Zero Harm principles across all work packages
Our Benefits:
Minimum Criteria:
Experience in outage/shutdown planning within critical infrastructure or telecommunications
Strong understanding of change management processes
High‑risk work coordination experience (SWMS, PTW, confined space, energised work)
Excellent stakeholder engagement and communication skills
Ability to manage multiple concurrent work packages under pressure
What We’re Looking For
Strong commitment to safety and Zero Harm principles
Ability to work collaboratively across diverse technical and operational teams
High attention to detail and strong documentation capability
Confidence managing competing priorities in a fast‑paced environment
Willingness to travel interstate as required
ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.
We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website. www.au.issworld.com
**WE RESPECTFULLY ASK NO AGENCY APPROACHES PLEASE**
ISS, a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care.
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