Job Description
Meta is seeking a Critical Facility Engineer to join our Data Center Facility Operations team. Our data centers form the backbone of Meta's global infrastructure, supporting the systems and services that connect billions of people worldwide. In this role, you will be responsible for the hands-on operation and maintenance of critical mechanical, electrical, and controls systems that keep our data centers running safely and reliably around the clock.
Responsibilities
Perform hands-on operations and maintenance which includes all physical and administrative operations tasks, service, and maintenance in accordance with site processes and procedures to ensure high levels of uptime, efficiency, and safety without disruption to the business
* Complete work order requests accurately and on time in an enterprise asset management (EAM) system (Hexagon)
* Achieve and maintain a high-level of technical knowledge regarding data center infrastructure and operations. Successfully complete personnel qualification standards (PQS) training
* Provide technical expertise and assistance as required
* Respond quickly, using Meta procedures or emergency operating procedures to data center facility emergencies
* Regularly inspect equipment, buildings, safety routes and grounds to check or identify any abnormal or unsafe conditions or faults
* Troubleshoot, evaluate and recommend system upgrades
* Order parts and supplies for maintenance and repairs
* Work with vendors and contractors to ensure work is in accordance with the agreed Meta processes, procedures, and standards
* Escalate issues to facility management appropriately and timely
* Assist in scheduling and supervising vendors/subcontractors during equipment/systems maintenance and service
* Provide recommendation of improvements to the operations and maintenance program on an ongoing basis
* Required to work on a shift schedule, which may include nights and holidays
* Utilize computerized tooling, in a control room environment, to operate remote equipment, monitor system alerts, centralize communications, diagnose faults, and prioritize the dispatching of resources
Qualifications
5+ years experience in electrical, HVAC, mechanical, controls, or other technical maintenance field
* Associate's degree in engineering plus 3+ years experience or
* Bachelor's degree in related field plus 1+ years experience in electrical, HVAC, mechanical, or controls will be considered in lieu of 5+ years experience
* Use hands and fingers
* Reach/push/pull with hands/arms/shoulders
* Stoop, kneel, crouch and crawl
* Lift and/or otherwise move 45 pounds or more
* Ability to work at a workstation for extended periods, with or without reasonable accommodation Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
* Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
* Knowledge of critical facilities operations
* Experience interpreting blueprints/CAD drawings
* Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
* Knowledge of mechanical, electrical, and life safety monitoring and control systems typically used in critical environments
* 3+ years of experience in a data center or other Critical Environment (pharma, clean room, medical, power production, etc.)
* Trade Certification or state licensure in Electrical or Mechanical (HVAC)
* Knowledge of EAM/CMMS systems
* Professional affiliations (7x24 Exchange, IFMA, Data Center Pulse, etc.)
