Job Description

We are seeking an experienced Critical Facilities Manager to lead the on-site data centre operations team. You will hold overall responsibility for all facility management activities, including operations & maintenance, team leadership, vendor management, HSE, and financial performance. Your primary mission is to ensure 100% uptime through industry-best preventative maintenance programs and strict adherence to statutory and contractual compliance.

Key Responsibilities

• Leadership & Management: Formulate and lead the day-to-day operational management of the engineering team, providing direction to multi-skilled staff and appointed vendors. Mentor and develop team members.
• Operations & Maintenance: Oversee the management and control of all M&E plant (CRAU, chillers, PDU, UPS, Switchgears, DX cooling). Implement and manage preventative and reactive maintenance programs.
• Incident & Risk Management: Act as the primary point of escalation for critical failures, coordinating with the engineering team to safely rectify issues and implement improvements. Manage incident response and escalation procedures.
• Vendor & Financial Management: Manage subcontractor performance against SLAs/KPIs, ensuring work quality and compliance. Oversee site financial operations, ensuring adherence to the agreed budget.
• HSE & Compliance: Ensure a safe working environment, champion HSE standards, and conduct Job Hazard Analyses (JHA). Support the client with statutory compliance and certifications.
• Continuous Improvement: Proactively seek opportunities to improve operational standards and increase energy efficiency (PUE). Manage ad-hoc projects and renovations.

Qualifications & Experience

• Education: Degree in Mechanical, Electrical, or a related Engineering discipline. Must be a Certified Data Centre Professional.
• Experience: 6–8 years of relevant experience in an engineering or critical environment, with 2–3 years specifically in operating Tier III (or equivalent) data centre M&E services.
• Skills: Excellent people management, client relationship, and communication skills. Proficient in computer systems (AutoCAD skill is an advantage). Strong technical writing and presentation skills.