Job Description

Overview

Join Microsoft’s Cloud Operations & Innovation (CO+I) team – the engine behind our global cloud services. As a Critical Environment Technician Intern, you’ll play a vital role in supporting the infrastructure that powers products like Microsoft Azure, Office 365, Xbox, and OneDrive.

At Microsoft, we live our values by fostering an inclusive workplace where everyone can thrive. This internship offers hands-on experience, professional growth opportunities, and access to training programs.

Our global network includes hundreds of datacenters and millions of servers serving over 1 billion customers and 20 million businesses in more than 90 countries. Sustainability and operational excellence are at the heart of everything we do, and we’re looking for passionate individuals to help us deliver world-class cloud solutions.

Ready to make an impact? Join us and be part of the team that empowers billions worldwide.

Responsibilities

As a CET Intern, you will:

• Work onsite at our datacenters in Milan.
• Carry out basic operational tasks such as site rounds, recording observations, and taking measurements under supervision.
• Learn to operate critical systems safely and professionally, with the opportunity to earn your Microsoft CET Level 1 certification.
• Monitor and inspect facility equipment (HVAC, electrical, mechanical, fire/life safety systems) and report abnormal conditions.
• Use our Computerized Maintenance Management System (CMMS) to track assets and manage work orders.
• Assist with emergency monitoring and response following established procedures.
• Support incident investigations by gathering data and contributing to root-cause analysis.
• Participate in planned, predictive, and corrective maintenance activities, including preparing materials and administrative tasks.
• Collaborate with senior technicians to troubleshoot complex systems.
• Document maintenance and troubleshooting activities and escalate issues as needed.
• Contribute to developing Methods of Procedure (MOPs) and Standard Operating Procedures (SOPs) for safe operations.
• Conduct technical research on relevant topics to enhance your knowledge.

Qualifications

Required Qualifications:

• High School Diploma or equivalent.
• Basic knowledge of electrical and/or mechanical systems
• Minimum of 18 years of age
• You need to be a European National or, have residency and you must be eligible to work in Italy.

Background Check Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Completed qualification in Facilities Management, Mechanical, Electrical engineering or related qualification.
• Electrical or mechanical engineer diploma level 2
• Ability to support frequent standing, walking, lifting, and working at heights with or without equipment assistance.
• Able to communicate effectively with multiple stakeholders.
• Proficient in written and oral English communication to support regional and global teams.
• Desire to learn, grow, and develop new technical skills.
• Flexibility to work non-standard business hours that may include weekends and/or holidays.

The base pay for this internship is € 1,100.00 per month. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:

https://careers.microsoft.com/v2/global/en/corporate-pay/interns-corporate-pay.html

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.