Job Description

Overview

Business Function Overview:

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Critical Environment Program Manager - Electrical / Mechanical Engineering

The Critical Environment Program Manager (CEPM) is a technical Critical Environment engineering role responsible for the safe, reliable operation and lifecycle of datacenter electrical and mechanical systems, including power, cooling, controls, and life-safety infrastructure.

The role requires hands-on datacenter Critical Environment experience and practical engineering judgement. Program and project management support the delivery of technical risk reduction, reliability, and operational excellence.

Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!

Responsibilities

Technical CE Engineering & Delivery

• Own technical delivery for datacenter electrical and mechanical infrastructure, including power, cooling, switchgear, UPS, generators, transformers and chillers.
• Troubleshoot recurring failures, improve maintenance effectiveness and deliver corrective actions, upgrades, commissioning and lifecycle replacements.

Operational Excellence, Risk & Compliance

• Improve availability, SEV reduction, Break-Fix backlog, TTR and Preventive Maintenance performance through dashboards, data analysis, action plans and business reviews.
• Manage technical risks and ensure compliance with Microsoft standards, MOP/SOP, change-management, DCOS, ISO and audit requirements.

Project, Portfolio & Cross-Functional Leadership

• Translate engineering and operational risks into technically scoped projects, managing priorities, roadmaps, dependencies and resources.
• Partner with CE Operations Managers, engineers, vendors and regional or global teams to drive alignment and lead campus- or metro-wide initiatives.

Communication, Ownership & Culture

• Communicate risks, blockers and decisions clearly, drive accountability and promote collaboration, continuous improvement, data-driven decision-making and Microsoft values.

Qualifications

Required Qualifications

• Bachelor's degree in Electrical or Mechanical Engineering, or equivalent. 
• Hands-on datacenter Critical Environment experience with power, switchgear, UPS systems, generators, cooling, and controls. 
• Experience troubleshooting electrical, mechanical, cooling, and life-safety systems using EPMS, BCM, and BAS. 

Background Check Requirements: 

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• Additional technical education or qualifications in electrical or mechanical engineering, power systems, cooling/HVAC, controls, computer science, telecommunications or a related technical trade.
• Relevant certifications such as ASICS/Inventory Control, CompTIA, Microsoft, network certifications, ITIL or CDCP; project-management training or PMP is beneficial when applied to technical engineering delivery.
• Experience with root-cause analysis, commissioning, technical acceptance, switching operations, maintenance strategy or lifecycle management of critical electrical and mechanical systems.
• Experience delivering large-scale datacenter infrastructure upgrades within live Critical Environment operations.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.