International SOS

Critical Care Manager

International SOS  •  Kanton St. Gallen, CH (Onsite)  •  9 hours ago
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Job Description

Company

Overall Purpose Of The Job

Assist and interface with the various stakeholders on medical assistance cases at consistently high professional standard. To provide medical monitoring of ongoing cases and assist in the preparation of evacuations and to participate in evacuations.

The Role

Key Responsibilities

  • Lead the clinical management of complex medical assistance, evacuation, and repatriation cases.
  • Provide expert medical guidance and evidence-based recommendations to support patient care and operational decision-making.
  • Coordinate with hospitals, healthcare providers, insurers, clients, and internal stakeholders to ensure seamless case management.
  • Oversee VIP, executive, and other high-touch medical assistance cases, delivering exceptional service and care.
  • Support and participate in medical evacuations and escort operations when required.
  • Drive quality assurance through case reviews, audits, and compliance with medical transport standards.
  • Manage medical equipment readiness, inventory, and operational preparedness.
  • Support client engagement, business development activities, and healthcare provider network relationships.

Benefits

Requirements

Job Profile

Required Qualification, Skills and Knowledge

  • Nursing Graduate with strong clinical experience in ER, ICU and Flight Nursing
  • Previous experience with International SOS as a coordinating nurse would be highly advantageous.
  • ACLS & PALS
  • Basic Computer literacy

Required Competencies (Critical behaviors necessary to successfully perform the job)

  • Good communication & organizational skills
  • Ability to provide direction as a team member.
  • Responsible & self-disciplined
  • Able to do on-call duties.

Required Languages (Brief description of the language skills needed to perform the job)

  • English
  • Local Language capabilities e.g. Mandarin

Travel / Rotation Requirements (Brief description of any travel or rotation requirements)

· As required

International SOS

About International SOS

The International SOS Group of Companies has been in the business of saving lives for over 40 years. Protecting global workforces from health and security threats, we deliver customised health, security risk management and wellbeing solutions to fuel our clients’ growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind. Our innovative technology and medical expertise with a focus on prevention, offers real-time, actionable insights and unparalleled on-the-ground delivery. We help clients meet compliance reporting needs for good governance. By partnering with us organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity and sustainability.

Founded in 1985, the International SOS Group, headquartered in London & Singapore, is trusted by 9,000 organisations, including the majority of the Fortune Global 500 as well as mid-size enterprises, governments, educational institutions, and NGOs. 12,000 multi-cultural medical, security and logistics experts stand with you to provide support & assistance from over 1,200 locations in 90 countries, 24/7, 365 days.

To protect your workforce, we are at your fingertips: www.internationalsos.com

For news and events updates follow us on Twitter - https://twitter.com/IntlSOS

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Singapore, SG
Year Founded
1985
Website
internationalsos.com
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