Job Description

Crisis Therapist

In this role, you'll meet individuals and families where they are during times of mental health crisis, providing timely assessments, de-escalation, and connections to the appropriate level of care. You'll help clients navigate challenging situations, develop plans to reduce immediate risks, and connect them with ongoing treatment and community resources.

This is an opportunity to make an immediate impact while collaborating with a dedicated team of professionals and community partners to ensure individuals receive the support they need.

Job Responsibilities

Crisis Response & Clinical Support

• Respond to community service requests during established business hours to assess mental health needs, de-escalate situations, determine the appropriate level of care, and connect clients with necessary resources.
• Conduct client-centered assessments and document findings in the electronic health record (EHR) in accordance with agency guidelines.
• Develop individualized plans to mitigate risk, connect clients with services, coordinate follow-up, and make referrals to stabilization services when appropriate.
• Provide short-term follow-up services to individuals who have received mobile response services, including psychotherapy, case management, advocacy, and referrals.
• Help clients and families navigate mental health crises by identifying immediate needs and connecting them with appropriate supports.

Collaboration & Community Partnerships

• Collaborate with internal and external providers to coordinate care and support positive client outcomes.
• Provide consultation to providers regarding access to mobile response services, risk mitigation, level-of-care decisions, and clinical or operational questions.
• Build effective working relationships with clients, referral sources, hospital staff, police departments, hotline teams, and other community stakeholders.
• Coordinate with team members through in-person, virtual, and telephone communication.
• Contribute to team problem-solving efforts and identify opportunities to improve service delivery and program efficiency.

Documentation & Professional Development

• Complete accurate and timely clinical documentation within required time frames.
• Maintain compliance with agency policies, procedures, and documentation standards.
• Participate in ongoing clinical training, including required and recommended evidence-based interventions and fidelity model modules.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree in Social Work (BSW), Master's degree in Social Work (MSW), or Master's degree in Counseling.
• Active Ohio professional license. Acceptable credentials include LISW, LPCC, LSW, LPC, or MFT.
• Experience working in a community-based services program.
• Strong clinical assessment, communication, and problem-solving skills.
• Ability to work collaboratively with clients, families, providers, and community partners.
• Ability to respond professionally and effectively in crisis situations.

Work Environment & Physical Requirements

This is a community-based, in-home services position headquartered in an office environment during established business hours. The role involves responding to individuals and families in the community and collaborating with team members, hotline staff, and dispatch through in-person, virtual, and telephone communication.

The position requires the ability to provide mobile response services by operating your own vehicle and/or riding along with a CCI Deputy. Employees must be able to communicate effectively, use their hands to handle equipment and materials, read and interpret written documentation, and occasionally lift or move objects weighing up to 20 pounds. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

Compensation & Benefits

$65,000 anually

We believe taking care of our employees is essential to taking care of our community. That's why we offer a comprehensive and affordable benefits package designed to support your health, financial well-being, career growth, and work-life balance. Our benefit costs are approximately 38% lower than those of other organizations our size, helping you keep more of what you earn.

Health & Wellness

• Medical, dental, and vision coverage starting as low as $27 per paycheck for eligible employees.
• Health Savings Account (HSA) with employer contributions up to $1,200 annually for eligible plans covering two or more people.
• Flexible Spending Account (FSA) options.
• Free preventive care and wellness programs.
• Employee Assistance Program (EAP) providing confidential emotional, financial, legal, and personal support.
• Pet insurance options.

Financial Security

• Competitive 403(b) retirement plan with up to a 4% employer match.
• Employer-paid life insurance valued at 2.5 times annual salary, up to $300,000, for eligible employees.
• Short- and long-term disability coverage.
• Educational loan forgiveness support and resources.
• Public Service Loan Forgiveness eligibility.

Career Growth & Development

• Free continuing education units (CEUs) and licensure supervision, where applicable.
• Tuition reimbursement opportunities.
• 10% tuition discount for online programs through the University of Cincinnati.
• Leadership Academy and professional development programs at no cost.
• Interest-free personal computer loan program.
• Employee referral bonus opportunities, with bonuses up to $1,000.

Time Away

• Generous paid time off (PTO), up to 34 days off in the first year for eligible employees.
• 10 paid holidays.
• Paid parental leave for birth, adoption, or foster placement.
• Work-life balance support.

Join Our Team

If you're ready to use your clinical skills to support individuals and families during some of their most challenging moments, we'd love to hear from you. Join Best Point Education & Behavioral Health and help create lasting results throughout Greater Cincinnati.

Best Point Education & Behavioral Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected category.